Job opening: Performance Improvement Officer
Salary: $139 395 - 191 900 per year
Published at: Oct 11 2024
Employment Type: Full-time
This position reports to the Merit System Protection Board's (MSPB) Office of the Chairman. The Performance Improvement Officer (PIO) leads agency-wide strategic planning, performance data management and reporting, and efforts to support continuous organizational improvement and achievement. These activities help MSPB more effectively achieve its mission to protect the merit system principles and promote an effective Federal workforce free of prohibited personnel practices.
Duties
Major Duties:
At MSPB, you will contribute to the agency's mission and vision of promoting the development of a highly qualified, diverse Federal workforce that is fairly and effectively managed, providing excellent service to the American people. The PIO is part of the agency's leadership team. In this role, you will lead a portfolio of strategic planning, performance measurement, evaluation, and annual reporting projects supporting MSPB's internal agency objective to ensure a highly qualified, diverse, inclusive, and engaged workforce with the competencies to perform MSPB's mission and support functions successfully. You will also serve as a bridge to the broader performance improvement and evaluation communities, keeping abreast of evolving issues and methods and their application to organizational goals and measures. You must be exceptional at communicating information verbally and in writing in a brief, clear, and organized manner that is appropriate for the intended audience.
We encourage individuals to apply for this position even if you are not currently an expert in all key responsibilities listed below. We do not expect you to know everything; however, we do expect you to be willing to lead efforts in each of the areas below. This may involve seeking outside expert advice and training in techniques for which you are not yet familiar. MSPB values inclusivity and we also encourage individuals to apply from all gender, race, ethnic, disability, veterans, and other under-represented groups.
Key responsibilities include:
Serve as a technical expert on performance measurement and strategic planning.
Proactively manage a portfolio of cyclical projects according to established deadlines.
Develop objectives, plans of action, and timelines to meet target deadlines.
Initiate, plan, execute, and disseminate information relevant to MSPB's workforce and organizational performance.
Develop and disseminate information on organizational performance to diverse internal and external audiences.
Provide technical advice to peers within and outside of the organization.
Engage with related communities of subject matter experts and other interested parties within and outside the Federal Government.
Develop and maintain organizational performance databases.
Develop and maintain quality control processes to ensure data accuracy, availability.
Assess the validity and reliability of data used in analysis.
Prepare documentation of methodologies and results.
Retrieve data from one or more data sources and integrate administrative and survey data.
Adhere to records, Privacy Act, and MSPB requirements to protect sensitive information.
Assess and recognize own strengths and weaknesses and pursue self-development.
Foster an inclusive workplace where diversity and individual differences are valued.
Requirements
- You must be a US Citizen.
- Males born after 12/31/1959 must be Selective Service registered or exempt.
- As a condition of employment, satisfactory completion and favorable adjudication of a background investigation and/or fingerprint check may be required for this position.
- Successful completion of a one-year probationary or trial period (if new hire to the Federal service).
- Direct Deposit : Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify at https://www.e-verify.gov/
- In accordance with Office of Government Ethics regulations, the incumbent of this position will be required to submit a financial disclosure report within 30 days of their effective date of appointment and annually thereafter.
Qualifications
IS THIS JOB FOR ME?
This job might be for you if:
This job might NOT be for you if:
You like working on projects that have the potential to impact your agency's operations.
You prefer working on long-term projects that have a broad impact on Government operations.
You like to pursue a line of research on similar topics over a long period of time.
You enjoy taking on new projects every year or two that cover a variety of topics.
You enjoy writing for and creating resources for non-technical audiences.
You prefer writing for and presenting statistical information to technical audiences and other researchers.
You like working on projects that are driven by agency needs.
You prefer to set your own project topics and deadlines.
You enjoy the challenge of analyzing data to identify trends, patterns, and useable insights to drive agency performance and support continuous improvement
You prefer to work on data that is stable and predictable and doesn't require much interpretation.
You enjoy working both as a member of a team and individually.
You prefer to always work alone or always on a team.
FOR THE GS-14 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-13 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:
Working/coordinating with multiple stakeholders and agency leadership to obtain input and information for creating and recommending agency performance goals, objectives, strategic initiatives, plans, and programs directed at driving and improving agency performance.
Using a variety of tools, techniques, and resources, to gather, study, and analyze agency wide data and information for use in evidence-based decision making across the agency.
Organizing data and information into reports, charts, dashboards, presentations, etc. for display and sharing on various platforms to communicate agency goals, strategic direction, progress, and challenges.
Identifying new strategies, policies, and courses of action to recommend to agency leadership that will help to achieve the agency's mission and goals.
FOR THE GS-15 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-14 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:
Demonstrated experience in developing and implementing organizational strategic and performance planning, measurement, and reporting systems, analytical and evaluation techniques, review processes, and implementation of the Government Performance and Results Act Modernization Act (GPRAMA) and Office of Management and Budget Circular A-11 requirements.
Demonstrated experience partnering with diverse individuals, groups, and stakeholders to achieve continuous improvement and achieve mutually agreeable and achievable solutions to complex, contentious issues.
Please Note: There is no education substitution at either grade.
Desirable Qualifications:
Expertise in strategic planning and organizational performance management and improvement.
Experience providing technical advice to senior management.
Communication - Shares information verbally and in writing in a brief, clear, and organized manner that is appropriate for the intended audience.
Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources.
Problem Solving - Identifies problems; determines accuracy and relevance of information; and uses sound judgment to generate and evaluate alternatives and to make recommendations.
Experience measuring customer satisfaction.
Expertise in program evaluation.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not have an education qualification requirement.
Contacts
- Address MSPB Human Resources
250 Marquette Avenue, Suite 410
Minneapolis, MN 55401
US
- Name: Thomas Schoessler
- Phone: 612-336-3591
- Email: [email protected]
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