About the Position: Position serves as the Chief, Personnel Support performing a variety of management and administrative functions for military and civilian personnel assigned to the Directorate, at the Army Human Resources Command, Enlisted Personnel Management Directorate, at Fort Knox, Kentucky.

Duties

Ensure the customer support representative (CSR) coordinates and prepares a rating roster for both military and civilians to ensure ratings are completed and forwarded to Processing and to DFAS for payment of performance awards. Furnish supervisors and subordinates with periodic report of progress, workload and accomplishments. Provide the full range of supervisory and personnel management support for assigned staff. Serve as liaison between management and servicing Civilian Personnel Advisory Centers (CPACs).

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Secret security clearance.
• Supervisory Probationary Period is required unless the requirement has been previously completed.
• Position is subject to a one-year probationary period unless the requirement has previously been met.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1) Provide support for the review, monitoring, and reporting of manpower and budget requirements. 2) Military personnel actions to include military evaluation reports and military awards and decorations. 3) Review position descriptions. 4) Assist leadership in administering various personnel related programs such as incentive awards, support forms and evaluations, payroll issues, and leave transfer program and 5) Manage the Table of Distribution and Allowances (TDA). This definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-12). You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementCustomer ServiceLeadershipManaging Human Resources Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12). Position may be filled as a TEMPORARY Promotion NTE 1 year by a current permanent Army employee. TEMPORARY Promotions may be extended up to a maximum of five years and may be made permanent without further competition. Position may be filled as a TEMPORARY Appointment NTE 1 year if the candidate is not a current permanent Army employee. TEMPORARY Appointments may be extended up to a maximum of three years.

Education

Some federal jobs allow you to substitute your education for required experience to qualify. For this position, you must meet the qualification requirements using experience alone. Substitution of education for experience is NOT permitted.

Contacts

• Address HT-W6ED03 US ARMY HUMAN RESOURCES COMMAND DO NOT MAIL Fort Knox, KY 40122 US
• Name: Army Applicant Help Desk