This position is in the Department of Health and Human Services (HHS) Office of the Secretary, Office of the Assistant Secretary for Administration, Program Support Center (PSC), Office of the Director (OD). PSC is a federal shared services provider that offers various support services nationwide to HHS components and other federal agencies, including financial management, federal occupational health, real estate, security, and general administrative support.

Duties

ABOUT THE POSITION The incumbent serve as the PSC Deputy Director, Operations and Management, providing leadership and direction on all PSC operations, management, and budget matters. The incumbent provides direction and comprehensive advisory services to the PSC Director, PSC Deputy Director, Service Portfolio Directors, managers, supervisors, and staff on PSC mission support policy and associated activities that enable the execution of PSC's mission. The incumbent further provides overall directions and supervision of the professional and contract staff of PSC who formulate management, administrative, and operational policy for PSC entities and lead the organization's mission support activities. The incumbent makes authoritative recommendations, exercises professional judgement, and directs programs and initiatives. The Deputy Director, Operations and Management is delegated responsibility for overall PSC policy development, management, and execution of the PSC mission support functions, such as human capital; training; employee engagement; equal opportunity employment (EEO); diversity, inclusion, equity, accessibility, and belonging (DEIAB); information technology (IT); budget and finance; travel; mail and publishing services; communications; acquisitions/contracts; quality management; business process improvement; records management (RM); and other administrative programs. The PSC Deputy Director, Operations and Management oversees a large, multi-faceted team and requires a leader with core executive skills to successfully lead the administrative and management demands of PSC, an organization with an annual budget of approximately $500 million, 500+ federal full-time equivalent employees (FTEs), and 1300+ federal contract staff. Oversees the day-to-day operations, including funding contracts, staff travel, and miscellaneous obligations in accordance with Department policy and appropriations law. Leads PSC service areas through the full lifecycle of the appropriation process. Develops the PSC annual budget request and coordinates responses to ASA budget data calls. Liaises with the Assistant Secretary for Financial Resources (ASFR) to provide necessary budget information to execute PSC's annual spend plan. Provides financial management oversight of resources totaling nearly $500 million funded via the HHS Services and Supply Fund. Coordinates the requests for quarterly funding allocations and ensures obligation of PSC funding to support service area needs. Assists in developing plans, forecasts, and trends to optimize the execution of PSC's spending. Educates and trains supervisors and managers on budget processes and procedures. Oversees PSC technology investments and capital planning and investment control processes, ensuring alignment with the Assistant Secretary for Administration (ASA) Office of the Chief Information Officer (OCIO) technology policies and procedures. Oversees the development and execution of the PSC IT Strategic Plan. Manages special IT projects and IT systems through the full lifecycle process. Manages the development and operations of the PSC owned systems and applications. Establishes the PSC IT governance framework and associated policies and procedures. Oversees the work of PSC IT staff, IT system owners (SO), system security and privacy officers (SSPO), and compliance with the Federal Information Security Management Act (FISMA). Coordinates on management of over 20 PSC systems with the respective service area director/business owner. Ensures participation and adequate resources are available for IT audits and IT remediation activities related to PSC system breaches. Liaises with the ASA Chief Information Security Officer, HHS Office of Inspector General, and other stakeholders to ensure PSC compliance with FISMA and the Federal Information Technology Acquisition Reform Act (FITARA).

Requirements

• This employer participates in the E-Verify Program
• U.S. Citizenship is required
• Subject to satisfactory security and suitability determinations
• New appointees must successfully complete a 1-year probationary period
• Executive qualifications must be approved by OPM before appointment can be effected. If you are selected, you will be responsible for working with an HHS Executive Consultant, or QRB Writer to develop an ECQ narrative for submission to OPM
• You must meet the qualification requirements of this position no later than the closing date of the job opportunity announcement.
• This is a career position in the SES. Unless the selectee is already a member of the SES with career status or has successfully completed an SES Candidate Development Program certified by OPM.

Qualifications

Open to all groups of qualified individuals in the civil service. Current employees within the Federal civil service. SES reinstatement eligibles and SESCDP graduates may also apply for noncompetitive consideration. This SES position is being announced using the Traditional Application Method. As a basic requirement for entry into the Senior Executive Service (SES), you must provide evidence of progressively responsible leadership experience that indicates senior-level management capability and directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQ) and job-specific Mandatory Technical Qualifications (MTQ) listed below. The ECQs assess executive experience and potential, not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. Typically, applicants gain this type of experience in positions at or above the equivalent of the GS-15 grade level in the federal service or its equivalent with state and local government, the private sector, or non-governmental organizations. If you fail to meet this basic qualification requirement and all executive and technical qualification factors, you will be excluded from further consideration. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain one or two examples per ECQ describing your experiences and accomplishments/results. Your narrative should be clear, concise, and emphasize your level of responsibility, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken, and the results of your actions. Do not write "Refer to Resume" to describe your experiences. Applications directing the reviewer to search within the application or to see the resume are rated incomplete and will not receive further consideration. Executive Core Qualifications (ECQs): ECQ narrative must not exceed 10 pages typed in 12-point font. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Business Acumen: The ability to manage human, financial, and information resources strategically. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Fundamental Competencies: The fundamental competencies are the attributes that serve as the foundation for each of the ECQs: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation. For detailed guidance on developing ECQs, you are strongly encouraged to review the Office of Personnel Management's Guide to Executive Qualifications at http://www.opm.gov/ses/recruitment/ecq.asp Examples of ECQ statements are available at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf Mandatory Technical Qualifications (MTQ's): The MTQ narrative must not exceed 2 pages for each MTQ typed in 12-point font. Demonstrated experience and mastery principles in at least two of the following lines of business: workforce management/human capital; budget, acquisition, and finance; information technology; travel policy; or strategic planning and communications. Demonstrated experience developing and implementing programs to measure and improve the effectiveness of lines of business for a large federal agency or private sector organization with complex, varied mission requirements, with particular emphasis on high-performing business operations. Demonstrated experience in a shared services or working capital fund environment.

Education

There is no positive education requirement for this position.

Contacts

• Address Program Support Center 5600 Fishers Lane Rockville, MD 20857 US
• Name: Breanna Stewart
• Phone: (202) 969-3583
• Email: [email protected]