You will serve as a SUPERVISORY IT SPECIALIST (INFOSEC/SYSADMIN) in the MESSAGE CENTER (N31), OPERATIONS DEPARTMENT (N3) of NCTAMS PACIFIC. This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f.

Duties

You will serve as the N31 Command and Control Official Information Exchange (C2OIX) System Administrator assisting the Technical Director in a wide variety of system hardware management and software analysis. You will analyze and manage system requirements and troubleshooting for the department. You will maintain and update the C2OIX system to include installing security patches and ensure proper configuration in accordance with operation and security requirements. You will assist the N31 Technical Director by providing detailed and concise training to all NCTAMS PAC personnel in relation to C2OIX. You will maintain and update training documents with new features being added or removed. You will ensure all training is in compliance with established directives. You will supervise staff in the Pacific Messaging Center Division by providing general guidance and setting deadlines for subordinates. You will perform a variety of functions supporting a wide range of System End-to-End Management issues. You will demonstrate knowledge of customer service and customer support principles and standards.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• MSP/PPP applicants must currently hold the required security clearance.
• This is a Cyberspace Workforce position, work role code 451, proficiency level INTERMEDIATE the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
• You must successfully complete a Counterintelligence (CI) polygraph with No Deception Indicated (NDI).
• You will be required to obtain and maintain a current valid United States driver’s license.
• Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.

Qualifications

Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: Developing, testing, and implementing new technologies. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include: Interpreting and processing guidelines to resolve customer related issues. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: Providing advice, counsel, and instruction of work to employees. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: Monitoring the availability and functionality of networks and systems, and reporting problems. In addition to my experience demonstrating the four competencies above, I have qualifying experience such as: -Experience providing alternate technical solutions to meet customer requirements more efficiently with greater reliability and flexibility for information technology systems. -Experience utilizing systems such as NetApp, Structured Query Language (SQL), VMware, vSphere Client, Radiant Mercury or similar system devices. -Experience using configuration management methods and techniques for integrating information system components sufficient to install and maintain network software and hardware, optimize functionality of systems and diagnose and recover failed systems. -Experience providing technical assistance and information to applicable personnel regarding issues ranging from operation performance to operation deficiencies. This position is within the Work Category SUPERVISION/MANAGEMENT at Work Level FULL PERFORMANCE, Series and Grade GG-2210-11. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Additional qualifications information can be found from the following Department of Defense website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx

Education

SUBSTITUTION OF EDUCATION FOR EXPERIENCE Applicants may substitute the following education for the required experience, provided it demonstrates the knowledge, skills and abilities necessary to do the work of the position:

Completed a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR

Completed 3 full years of progressively higher graduate level education leading to a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR

Graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

NOTE: You must submit copies of your official/unofficial transcripts to support your response.

Contacts

• Address NCTAMS PACIFIC Wahiawa Honolulu, HI 96786 US
• Name: Department of Navy EIC
• Email: [email protected]