This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA Global, Operations Division (RN34).

Duties

Serves as Supervisory Battle Captain overseeing the execution of Command and Control of Defense Information Systems Network Transport, Defensive Cyber Operations, and other key mission areas supporting warfighters across the globe. Provide leadership, advice, guidance, planning, prioritization, development, management, training, and coordination to watch floor personnel. Monitors Defense Information Systems Network health to create a timely and efficient resolution of network issues, and provides timely, accurate and relevant information/updates to impacted leadership, customers and the DISA Joint Operations Center. As Shift Supervisor, oversees a team of IT experts by executing supervisory, managerial and administrative duties (i.e. providing guidance, direction and tasking authority) to subordinate employees to accomplish the DISA Global Field Command mission.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• This is a Drug Testing Position
• Shift work required
• This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
• This position requires Top Secret/ Sensitive Compartmented Information (TS/SCI) security clearance.
• This is a Mission Essential position.
• Salary range includes a Target Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volumne 3006

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Supervising a professional workforce with the responsibilities of personally executing of Information Technology (IT) customer service, briefing senior leadership on reportable cyberspace and defensive events and executing command and control over global network operations and incident management events. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experienceat the GG-13 grade level.

Contacts

• Address DISA - OC/DISA GLOBAL OPERATIONS COMMAND 5534 Pryor Drive Bldg 5160 Scott AFB, IL 62225 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]