The Mail Clerk is a member of the Ambulatory Care & Processing Section which is a part of Health Care Administration Service at the Mann-Grandstaff VA Medical Center in Spokane, WA. The Mail Clerk will organize and administrate how the mail room will operate by planning and directing the day-to-day operational process and function and will provide technical and management guidance necessary to achieve optimum use of the mailroom resources.

Duties

Ability to Read, interpret and follow VHA Policy, Regulations, Manuals, and procedures pertaining to all aspects of metered mail and mail room operations, and related procedures. Ability to type, edit, and monitor various data points. Ability to use Computerized Software. Ability to Coordinate Multiple tasks while maintaining excellent customer service. Ability to set Priorities Effectively. Ability to Collaborate and Communicate Effectively. Responsible for monitoring and scheduling maintenance of mailroom and reproduction equipment. Responsible for Maintaining required supply inventory. Responsible for Monitoring Metered Mail budget and notifying leadership when required. Ability to bend, multiple times though out tour; ability to perform moderately heavy laboring work. Ability To Lift over 45 pounds stand and walk for long periods of time; ability to perform moderately heavy laboring work. Ability to perform moderately heavy laboring work. Ability to stand and walk for long periods of time. Identifies problems with Mailroom processes, trouble shoots, and notifies leadership as appropriate. Identifies problems with Metered Mail Software/Equipment; and contacts appropriate authorities for resolution. Work Schedule: Monday- Friday 7:30am-4:00pm Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD703100 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 10/17/2024. Time-In-Grade Requirement: Time-in-Grade Requirement- Applicants may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. For this vacancy, employees under the GS pay system must have held a GS-2 or higher position in the last 52 weeks to be eligible for the GS-4 grade level. If you have not held a GS grade at any time in the past 52 weeks, or are a Wage Grade employee, this requirement does not apply to you. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: General Experience: You must have at least one (1) year of General Experience that equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, general experience must have been equivalent to at least the next lower grade level, GS-3, in the normal line of progression for the occupation in the organization. Qualifying general experience can include: Knowledge of multiple electronic filing systems and current technology regarding scanning and importing, imaging applications, electronic filing system and procedures, including content, arrangement, electronic filing procedures for subject matter, historical and numerical filing systems, cross reference materials accurately and to determine specific assignments for materials, analyze materials by subject-matter content, and perform extensive searches in a context of historical records, decisions on which of several indexes are to be searched, possible errors in indexing within the filing systems. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 2 full years above high school or equivalent degree in any field for which high school graduation or the equivalent is the normal prerequisite . This education was obtained in an accredited business, secretarial or technical school, junior college, college or university. If you are qualifying on education, (Transcripts are required) OR, Combining Education and Experience: I have equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5 and below. (Transcripts are required) You will be rated on the following Competencies for this position: Applies Technology to TasksCustomer ServicePhysical Strength and AgilityProblem SolvingProduction and Processing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Incumbent required to perform work consisting of prolonged standing, walking, stooping, bending, pushing carts, and lifting mail bins and packages weighing up to 50 pounds. Heavier items are moved with carts and assistance as needed from other facility personnel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Mann-Grandstaff Department of Veterans Affairs Medical Center 4815 North Assembly Street Spokane, WA 99205 US
• Name: Danielle Callinder
• Phone: 253-582-8440 X75465
• Email: [email protected]