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Duties

WHAT IS THE HC0-HUMAN CAPITAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Strategy, Human Capital Data Management and Technology The following are the duties of this position at the full working level. Coordinates with subject matter experts and others in the preparation and production of IRM's, policy and procedure documentation, service level agreements (SLA), memos of understanding (MOU), standard operating procedures (SOP) and staff and client training material for HCDMT programs and services. Writes, rewrites and edits material. Ensures grammatical correctness, appropriate tone, consistency in style and format and content doesn't contradict other HCDMT or HCO policies. Plans, prepares, and provides an outline of the rough draft of documents and formats or duplicates formatting of each publication. Rewrites where necessary to supplement, delete, or combine text, selecting and compiling references needed to expand information. Based on the analysis of the contents, assesses the organization for logic, coherence, balance, and consistency, making recommendations for adjustments for accuracy and more effective presentation. Executes a document review plan considering the size, scope and extent of the review. Reviews ensure compliance with current laws and regulations. Responsible for recommending knowledge capture opportunities for HCDMT and manages maintenance of such documents. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: QUALIFICATIONS : GRADE-9: To be minimally qualified for this position at the GS-9 level, you must have at least one year of specialized experience equivalent to the next lower level (GS-7) in the normal line of progression. Specialized experience for this position includes: Experience with communication functions to include assisting in planning, designing, developing, maintaining, and communicating content across a variety of communication platforms (i.e., web, email, virtual team rooms, and electronic libraries); knowledge of English grammar, punctuation, different writing and format styles, and 508 compliance. Experience assisting the communications lead/ program manager in analyzing, researching, and editing publications and policies and procedures; maintaining assignments and/or records on a common reference library or sharepoint site as directed by management, and oral and written communication skills to consult with program managers, establish and maintain collaborative working relationships with teammates, and prepare reports and draft publications or revisions. OR You may qualify based on education as follows: A Master's or equivalent graduate degree in a related field of study that demonstrated the knowledge, skills, and abilities necessary to do the work. OR 2 full years of progressively higher-level graduate education leading to a graduate degree in a related field of study OR LL.B or J.D., if related. OR You my qualify with anequivalent combination of graduate education and experience. QUALIFICATIONS GRADE-11: To be minimally qualified for this position at the GS-11 level, you must have at least one year of specialized experience equivalent to the next lower level (GS-9) in the normal line of progression. Specialized experience for this position includes: Experience managing communications for a technical subject matter including planning, designing, developing, maintaining, and communicating content across a variety of communications platforms (i.e., web, email, virtual team rooms, and electronic libraries) to meet client and stakeholder needs; researching a variety of sources and proposing recommendations to improve the readability, tone, and overall quality of materials that are interpretative in nature to ensure 508 compliance and final products are clear and concise. Experience coordinating with subject matter experts and others to draft policy and procedure documentation, agreements, standard operating procedures (SOP), and/or staff and client training material; assisting with developing and maintaining a reference library of policies, procedures, desk guides and job aids for applicable staff and client access. Experience communicating effectively both orally and in writing to prepare reports and assessments and articulate differing viewpoints. OR You may qualify based on education as follows: A Ph.D., or equivalent doctoral degree in a related field of study OR 3 full years of progressively higher-level graduate education leading to a graduate degree in a related field of study OR LL.M., if related. OR You my qualify with an equivalent combination of education and experience. QUALIFICATIONS GRADE 12: To be minimally qualified for this position at the GS-12 level, you must have at least one year of specialized experience equivalent to the next lower level (GS-11) in the normal line of progression. Specialized experience for this position includes: Experience managing communications for a technical subject matter including planning, designing, developing, maintaining, and communicating content across a variety of communications platforms (i.e., web, email, virtual team rooms, and electronic libraries) to meet client and stakeholder needs; facilitating discussions with a team of program managers in developing technically correct user/desk guides, job aids, and reference documents. Experience performing quality assurance to ensure acceptable quality before distribution and conducting or reviewing usability surveys and evaluating feedback or gathering other feedback to continuously improve documentation. Experience coordinating with subject matter experts and others to draft policy and procedure documentation, agreements, memos of understanding (MOU), standard operating procedures (SOP), and/or staff and client training material for programs and services; developing and maintaining a reference library of policies, procedures, desk guides, and job aids for applicable staff and client access. Experience communicating effectively both orally and in writing to prepare and present reports, briefings, and assessments and articulate differing viewpoints. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRS - Human Capital Data Management and Technology 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]