This position is located at the Kansas City VA Medical Center, in the Medical Subspecialty Care Line (MSSC) department. The primary purpose of this position is to serve as the Supervisory Administrative Officer (AO) for MSSC and is responsible for the coordination and monitoring of all MSSC administrative programs.

Duties

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Independently performs an extensive range of duties directly contributing to the overall health administrative management of the facility's healthcare delivery system. Provides accurate and appropriate guidance and instruction in all aspects of administrative community care program functions to insure maximum support to BVAHCS and appropriate medical treatment of VA patients. Continuous assessment and review of its various components, including analysis of its productivity, effectiveness, and efficiency. Work involves establishing criteria to measure and/or predict the attainment of program or organizational goals and objectives. Work also includes developing related administrative policies and procedures, such as those governing the allocation and distribution of personnel, supplies, equipment, and other resources, or promulgating program guidance for application across organizational lines or in varied geographic locations. Develops and coordinates internal review systems to assure that both clinical and administrative activities are in compliance with agency and accrediting and regulatory requirements. Performs internal audits, systematic reviews, vulnerability assessments, etc. Develops both long and short-range policies and plans for the Division by coordinating the medical administration needs of OCC for the medical healthcare system. Takes the initiative to identify needs and potential issues/concerns and devising flexibilities in operations and constructive, cost-effective approaches to the resolution of problems. Participates in the formative stages in overall facility managerial planning so as to assure that an awareness of the Office of Community Care medical administrative issues and implementations are considered and influence management decisions. Serves on various facility strategic planning committees and management on-site meeting with other agencies and program officials. Develops, evaluates, and modifies organizational structure and systems to achieve program goals. Work that involves the evaluation of program effectiveness usually focuses on the delivery of program benefits or services at the operating level. Participates in the analysis and interpretation of workload and other data used in resource planning. Provides advice to management and program personnel on budgetary and finance issues. Performs as an expert in budgeting and financial management on a large departmental level. Establishes minimum standards for quality and productivity. Conducts surveys and reviews to ensure that optimal patient care is being provided and that healthcare system resources are being appropriately and fully utilized. The employee also conducts special studies to resolve administrative problems which arise in the course of normal operations and will present conclusions and recommendations. The employee coordinates the quality assurance program by data collection, data management, monitoring, tracking, analyzing and interpreting data for the purpose of detecting occurrences or patterns of care which may affect patient care outcome. Work Schedule: Full-Time; Monday-Friday 8:00 am - 4:30 pm Telework: Available- ADHOC Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD102720 and PD102730 Relocation/Recruitment Incentives: Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 and for the GS-12 position, you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Specialized knowledge of the basic principles and practices related to the management of health care delivery systems and the ability to apply this knowledge to solve the unique problems arising in the VHA health care delivery system, Ability to complete assigned projects, studies, narrative and statistical reports and reviews in a thorough, accurate and timely manner, Ability to locate and interpret all applicable regulations to make sound decisions, using good judgment. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related leading to such a degree in a major field of study related to the work of the position which provided the knowledge, skills, and abilities necessary to perform the duties of this position. (NOTE: TRANSCRIPTS MUST BE SUBMITTED WITH THE APPLICATION MATERIALS. CONFERRAL OF DEGREE(S) EARNED SHOULD BE PRESENT ON TRANSCRIPT(S). UNOFFICIAL TRANSCRIPT(S) IS OK.). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond masters degree. [Note: To combine education and experience, first determine how much of the qualifying experience and education you have, as a percentage of what is required for each. Add the percentages together, and if the total is 100% or more, then the combined education and experience is qualifying for the position. EXAMPLE: To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of education beyond the first 18 semester hours (i.e. beyond the first year) by 18. Add the two percentages together. The total percentage must equal at least 100% to qualify.] (NOTE: TRANSCRIPT(S) MUST BE SUBMITTED WITH APPLICATION MATERIAL. CONFERRAL OF DEGREE(S) EARNED SHOULD BE PRESENT ON TRANSCRIPT(S). UNOFFICIAL TRANSCRIPTS OK). GS-12: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of health benefits management and administration practices, principles and techniques and have experience in the planning, implementation and coordination of such systems, Detailed, intensive knowledge of policies, precedents, goals, objectives, regulations, and guidelines for budget formulation, and/or budget execution sufficient to analyze and evaluate continual changes in program plans and funding and their effect on financial and budget program milestones; and analyze financial and budgetary relationships to develop recommendations for financial and/or budgetary actions under these types of conditions and time pressures uncertainty due to short and rapidly changing program and financial/budgetary deadlines and objectives in order to meet VHA healthcare access requirements and an inability to fully predict medical emergencies, Thorough knowledge of all aspects of health administration programs and knowledge of how they interrelate to all other medical center services and programs, The incumbent must demonstrate exceptional oral and writing communication skills for speaking in front of internal and external groups, writing policies, procedures, memoranda, and training materials You will be rated on the following Competencies for this position: Administration and ManagementComputer SkillsContract AdministrationManaging Human ResourcesQuality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and is usually accomplished while seated at a desk or table, typically in an adequately lighted and climate controlled office. Some standing, walking, bending and lifting (up to 40 lbs.) is required. Physical exertions including stretching, reaching and pulling or pushing cares occurs when assisting with inventories or activities involving retrieving items from shelves and cabinets. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Kansas City VA Medical Center 4801 Linwood Boulevard Kansas City, MO 64128 US
• Name: Lisa Chabarria
• Phone: 443-220-9562
• Email: [email protected]