This position is located in the U.S. Department of Agriculture (USDA), Farm Production and Conservation (FPAC) Business Center (FBC), Human Resources Division (HRD), Workforce Operations Branch, Employee Care Center. The incumbent is responsible for providing help desk support, advice and assistance to managers and employees on a variety of personnel management programs and personnel actions.

Duties

Process correction, cancellation, and replacement actions using the History Correction Update Processing System (HCUP) application in the NFC automated personnel system in cases that are highly complex. Provides personnel services such as generating, coding, and processing a wide variety of personnel actions. Researches and interprets guidelines on cases concerning a wide variety of federal Human Resources functions, including complex personnel processing, issues of pay. Utilizing various automated Human Resources Information Systems. Maintaining electronic Official Personnel Folder (eOPF) records. Assists human resources specialists with identifying and resolving problems; providing technical information, guidance, training, and assistance on the interpretation and application of rules, regulations, and procedures as needed.

Requirements

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check. If selected you will be sent instruction on obtaining fingerprints. Please note we are not able to reimburse any fees incurred for fingerprints.
• Successful completion of one year Trial Period, unless previously served.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the 10/11/2024 of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined above. Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled (e.g. one year at the GS-6 grade level for consideration for the GS-07 grade level, one year at the GS-5 grade level for consideration for the GS-06 grade level, and one year at the GS-4 grade level for consideration for the GS-05 grade level). You must include an SF-50 (you may need to submit more than one) that supports meeting this requirement with your application package. Specialized Experience for the GS-05 level: Applicants must have one year of specialized experience equivalent to the GS-04 level (or its non-Federal equivalent). Specialized experience for this position includes: Experience interpreting and applying standard Human Resources rules, procedures and requirements related to a Human Resources functional area (i.e. employee benefits, recruitment and placement, personnel/payroll processing, classification, employee/labor relations, employee development) in order to prepare a variety of personnel documents and experience performing customer service activities by responding to Human Resources related inquiries in person or in writing. OR Successful completion of four full years of education above the high school level for which high school graduation or the equivalent was a prerequisite. OR A combination of post-high school education (at least 60 hours or more) and specialized experience that together meet the qualification requirements for this position. Specialized Experience for the GS-06 level: Applicants must have one year of specialized experience equivalent to the GS-05 level (or its non-Federal equivalent). Specialized experience for this position includes: Interpreting and applying standard Human Resources rules, procedures and requirements related to a Human Resources functional area (i.e. employee benefits, recruitment and placement, personnel/payroll processing, classification, employee/labor relations, employee development) in order to prepare a variety of personnel documents; Experience utilizing automated personnel systems to process personnel actions; and Experience performing customer service activities by responding to Human Resources related inquiries in person or in writing, and coordinating new employee orientation requirements. Specialized Experience for the GS-07 level: Applicants must have one year of specialized experience equivalent to the GS-06 level (or its non-Federal equivalent). Specialized experience for this position includes: Experience interpreting and applying standard Human Resources rules, procedures and requirements related to a Human Resources functional area (employee benefits, recruitment and placement, personnel/payroll processing, classification, employee/labor relations, employee development) in order to prepare and review/verify a variety of personnel documents; Experience utilizing automated personnel systems to process personnel actions and resolve issues related to automated processing activities; and Experience performing customer service activities by responding to Human Resources related inquiries in person or in writing; coordinating new employee orientation requirements, and assisting in identifying and resolving payroll-related issues. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-06 and GS-07 levels, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You must be able to occasionally report to the designated office location in the Duty Location you are applying to for administrative duties, such as mail collection. The office locations for each duty station are as follows: Kansas City, MO: 805 Pennsylvania Avenue, KCMO 64105 Raleigh, NC: 4405 Bland Rd, Raleigh, NC 27609 Washington, DC: 1400 Independence Avenue, SW, Washington, DC 20250 For more information on the qualifications for this position, click here: http://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If you are relying on your education to meet qualification requirements:

You must submit a copy of your transcripts to include course number, title, completion and grade. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. If a relevant course is not clearly qualifying (e.g. special topic, seminar, research, thesis, obscure or misleading course title, etc.), please submit an official course syllabi and/or detailed course description from the university/college for that particular course to ensure you are properly evaluated. Please note that qualifications determinations are based solely on the information submitted for each particular vacancy announcement.

Contacts

• Address Farm Production and Conservation Business Center 1400 Independence Ave SW Washington, DC 20250 US
• Name: Melissa Mahone
• Email: [email protected]