As Program Support Assistant for the Health Administration Service (HAS) at the William Jennings Bryan Dom Healthcare System, the incumbent provides a high level of administrative and data support to the HAS to include the Community Based Outpatient Clinics (CBOCs) as well as to the William Jennings Bryan Dom facility.

Duties

The Program Support Assistant will provide an array of administrative support functions of a multi-faceted program which requires knowledge of the medical centers organization, mission, vision, function and values to assist and coordinate activities involving a broad range of services. Duties include but may not be limited to the following: Serve as an advisor and expert to the HAS Section Chief and support the management information components of all health eligibility related programs. Enter data and information when necessary, reviewing reports, records and statistical computations for accuracy and propriety. Review the Incomplete Encounter Management Module (IEMM) report in order to clean up any discrepancies in administrative data that would prevent the transmission of encounters; reviews, verifies, and analyzes data submitted for consistency with financial; and program objectives, and adherence to VA directives. Train and provide organizational development; compute extremely complex computing technology; provide medical information, high level communication skills, and provide a vast knowledge of computer skill to create and capture data within the Veteran's Health Information and Technology Architecture system (VistA). Assist the Public Affairs Office as well as other Services within the facility with community activities such as Health Fairs, Homeless Veterans Stand Downs, and Post Deployment Health Re-assessment (PDHRA). Enter various data into the system that is used by the medical center. This data ranges from patient data, name, address, marital status, and emergency contact to employment data, insurance information, and military service information. Work Schedule: Full-Time, 8:00AM-4:30PM Telework: Not eligible for Telework Virtual: This is not a virtual position. Position Description/PD#: 01116-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job.
• Designated and/or random drug testing may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: making eligibility determinations for VA health care; knowledge of VA laws, directives, policies and procedures; running data reports for unverified status of applications; ensuring accuracy, timely and consistent information; reviewing reports, records and statistical computations for accuracy; providing medical information; high level communication skills; and providing a vast knowledge of computer skills and cleans up any discrepancies in administrative data. You will be rated on the following Competencies for this position: AccountabilityAdministration and ManagementTeamworkTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Columbia VA Health Care System 6439 Garners Ferry Road Columbia, SC 29209 US
• Name: LaWanda Pompey
• Phone: 404-321-6111
• Email: [email protected]