This position provides clerical, administrative, and technical support to the Director of Clinical Operations and Homeless Program Office Operational Analytics Section leads, in addition to VAMC Homeless Program staff field support around data systems use and validation. VHA's Homeless Program Office (HPO) is responsible for providing care and services annually to over 200,000 homeless and at-risk Veterans nation-wide.

Duties

This job announcement will remain open for 8 business days and close on 10/09/2024. The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management. Composs, edit, and review correspondence and technical assistance for completeness, spelling, and typing Obtain and summarize information from files, documents, and personal contacts for the VHA Homeless Program Office based on general instructions of nature and purpose of required information. Subject matter expert (SME) on HOMES within the Homeless Program Office, with support to offices such as the VHA Support Service Center (VSSC) and for VAMC homeless program Produce a wide range of documents that often require complex formats such as graphics or tables within text, to edit and reformat electronic drafts, and to update and revise existing databases or spreadsheets using Microsoft Excel, Microsoft Access, Adobe Acrobat Professional, and PowerPoint. Disseminate staff/customer emails as directed by the Director HPO Operational Analytics Section travel coordinator and serves as an alternate preparer in making travel arrangements to include hotel, air, rental car reservations and completing/submitting travel vouchers and expense reports. Manage and control access to automated systems such as HOMES and the Homeless Program Office's shared drive. Type from draft stage to final form Homeless Program Office policies, correspondence and technical assistance, adhering to established format, as well as checking for punctuation, spelling, and sentence structure. Ensure that all memorandums are reviewed and reissued in accordance with the schedule, routing through the appropriate channels for review/input and signatures as necessary. Take and transcribe dictation from staff and group conference calls, summarizing pertinent information Other duties as assigned Work Schedule: 8:00 am -4:30 pm Compressed/Flexible: May be available. Telework: Available (applicant is required on site 50% of work schedule per pay period) Virtual: This is a virtual position. Position Description/PD#: Secretary/PD025140 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required This is a bargaining unit position.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: Have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. In order to meet the minimum qualifications for this position, you must meet 5 of 7 of the following examples of specialized experience. Compose and route internal communications Direct administrative calls and inquiries Manage automated system access Purchase card holder Compile and collect data and statistical information using computer software Manage staff calendar, appointments and travel Research and summarize information You will be rated on the following Competencies for this position: Customer Service Computer Skills Communications Manages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The works is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, etc. No specific physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VSHO - Clinical Services 2402 Wildwood Ave Suite 301 Sherwood, AR 72120 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]