Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is located with the Directorate of Emergency Services in the Police/Provost Marshal Division at Fort Jackson in South Carolina.

Duties

Plans work schedules, revises schedule to meet peak workload periods, and manpower shortages. Writes Standard Operating Procedures (SOP’s) and informs employees of changes in operating procedures; ensures SOP book is current and updated to meet new requirements. Administers emergency services communications operations in the 911 Dispatch Center. Responsible for the proper operation and maintenance of the computer aided dispatch, AVL/Global Positioning System (GPS), and become familiar with the Fort Jackson mass notification system being utilized through the Monaco fire system. Provides working coordination between the various levels of fire, life safety emergencies. Maintains continuous telephone contact with caller (when appropriate) during emergency situations and gives instructions regarding what to do, and what not to do, prior to the arrival of pre-hospital care providers.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Employee must be able to obtain and maintain a Secret Security Clearance.
• This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one-year probation to assess your ability to perform supervisory duties is required unless previously completed.
• Incumbent must obtain and maintain certification in first aid and CPR.
• Incumbent must meet established hearing and vision tests. Must be able to distinguish colors.
• Incumbent may be required to work emergency overtime.
• Must successfully complete Emergency Telecommunicator Course (ETC), national crime information center (NCIC) training and South Carolina Law Enforcement Telecommunications System training and maintain current certifications.
• Position is subject to shift work.
• The incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).
• Incumbent is required to work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
• The incumbent is required to possess and maintain certification in Emergency Medical Dispatch System and Emergency Fire Dispatch system through an accredited source.
• The incumbent is required to attend National Accredited Public Safety Dispatcher Training. Continuous current certification is a condition of employment.
• The incumbent is responsible for attaining continuing dispatch and Intrusion Detection education requirements through in-service training that is offered locally.
• Individuals must possess and maintain a valid State driver's license.
• The incumbent is required to sign a DA Form 5019-R and must pass urinalysis testing as required prior to appointment and periodically thereafter.
• The work is performed in a highly stressful, restricted office environment.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. ?????? Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes experience in an Emergency Services Communications Center that includes (1) administering emergency services communication operations for a large Army installation or equivalent; (2) supervising a group of emergency services dispatchers; (3) providing technical direction on the operations and interface of law enforcement computerized databases such as Centralized Operations Police Suite (COPS), National Crime Information Center (NCIC) and state law enforcement telecommunications systems, as well as the Computerized Intrusion Detection System (IDS). This definition of specialized experience is typical work performed at the next lower grade level position in the federal service (GS-08). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using certifications and experience -- no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Managing Human ResourcesOral CommunicationOrganizational AwarenessTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-08).

Contacts

• Address FS-W6CCAA US ARMY IMCOM-USAG FT JACKSON DO NOT MAIL Fort Jackson, SC 29207 US
• Name: Army Applicant Help Desk