Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is located with the U.S. Army Installation Management Command (IMCOM),Directorate of Emergency Services, Police/Provost Marshall Division, Fort Jackson, South Carolina.

Duties

Responsible for the receipt and effective evaluation of 911 emergency calls. Responsible for caller interrogation to determine the problem and the nature of the call. Inquires and enters information into systems and maintain system security by ensuring only authorized personnel are allowed access to this system. Monitors status and availability of police, fire, and medical field units to assure an appropriate response is made. Refers non-emergent callers to appropriate civilian and governmental agencies. Maintains reports and retrieve needed statistical information using the local authority's fire incident reporting system(s).

Requirements

• This position requires incumbent to work rotating shifts. The incumbent is required to work alternate work schedule and mandatory overtime which requires an uncommon tour of duty including nights, weekends and holidays.
• Incumbent is required to work regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
• Travel overnight away from home station for Temporary Duty (TDY) travel may be required, 10%of the time.
• The incumbent is required to possess and maintain certification Cardo Pulmonary Resuscitation, DoD Telecommunicator I/II, Emergency Telecommunicator Course (ETC), Emergency Medical Dispatch (EMD) within one year of entry on duty.
• The incumbent is required to possess and maintain certification Criminal Justice Information System, National Crime Information Center training and DoD Hazardous Materials Awareness within one year of entry on duty.
• Incumbent is required to sign a DA Form 5019-R or a Memorandum of Understanding and must pass urinalysis testing as required prior to appointment and randomly thereafter.
• The incumbent is required to possess and maintain certification Emergency Fire Dispatch and Emergency Police Dispatch within one year of entry on duty.
• This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. I have one year of specialized experience equivalent to at least the GS-06 grade level in the Federal service which includes: Providing emergency services communication operations in an Emergency Services Communication Center, Providing clear and precise instructions under highly stressful conditions, Operating and interfacing with law enforcement computerized database such as Computer Aided Dispatching (CAD) and National Crime Information Center (NCIC), Providing assistance to callers with medical emergencies. You will be evaluated on the basis of your level of competency in the following areas: Decision MakingInterpersonal SkillsManages and Organizes InformationTechnical Competence

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address DU-APF-W6CCAA US ARMY GARRISON FT JACKSON DO NOT MAIL Fort Jackson, SC 29207 US
• Name: Army Applicant Help Desk