The Battle Creek VA Medical Center is recruiting for a Supervisory Medical Administration Specialist in Health Administration Service (HAS), at our Wyoming, MI location. Incumbent reports directly to the Chief of HAS and responsibility is to represent both the Medical Center and the Chief of HAS on all administrative matters including top management, Clinical and Administrative Service Chiefs and Program Managers.

Duties

Assign work to staff and/or provide technical and policy direction to their efforts. Review completed work of the staff and provide feedback to encourage top performance to enhance an atmosphere of teamwork in the office. Plan training and/or development with subordinate employees to assure they acquire and/or maintain both technical competencies in their fields a cross training in related fields. Resolve staff complaints concerning working conditions and/or relate matters, and provides referral services, if necessary, to employee's work develop personal problems that interfere with effective performance or undermine work group cohesiveness. Establish guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance review/appraisal process. Conduct analytical studies on operational processes, issue topics, or related special projects as assigned. Review data and/or information for trends, problem areas, and make recommendations to management to resolve issues. Apply fact finding and investigative techniques to gather clear-cut factual evidence of administrative compliance with regulations. Coordinate the resolution of medical legal problems concerning the medical center. Prepare daily Gains and/or Losses Sheet and other related statistical reports. Establishes and maintains communication with personnel at all levels throughout the Medical Center, including Executive Leadership, Service Chiefs, as well as VISN and Headquarters staff, staff from other VA Medical Centers, Veterans, representatives from other governmental agencies, and the public. Provides the full range of supervision to subordinate employees. This includes writing position descriptions and performance standards, conducting hiring interviews, preparing performance evaluations, recognizing high level performance, recommending and administering disciplinary action, etc. Conducts studies and analyses as assigned by the Chief, or Assistant Chief of HAS. Coordinates and completes numerous recurring and non-recurring reports, working independently or with other medical center staff as needed, to gather and validate appropriate information. Is a member of the Medical Center Investigation Board, PACT Committee, Scheduling Committee, Access Committee, Consult Management Committee, and serves on other committees as assigned. Fills in for the Chief and Assistant Chief, Health Administration Service in their absence(s) Knowledge of the Administrative Services software packages and Microsoft programs to develop spreadsheets, documents, PowerPoint presentation, access databases, etc. Knowledge of pertinent legislation, agency regulations, organizational structure, Joint Commission standards, quality assurance requirements, policies and procedures that pertain to HAS and the Medical Center. Other duties assigned by Supervisor. Work Schedule: Monday - Friday 8:00AM - 4:30PM Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD101170 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/07/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: prepare reports, records systems, performance improvement, software programs, program operational decisions, VA policies, VA directives, patient records, release of information, scheduling, MS software, Medical Administration Service programs and managing staff. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. You will be rated on the following Competencies for this position: Data Management Interpersonal Skills Research System Redesign Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Battle Creek VA Medical Center 5500 Armstrong Road Battle Creek, MI 49037 US
• Name: Dominic Stoner
• Phone: (269) 924-1749
• Email: [email protected]