About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the Fort Huachuca, AZ Regional Cyber Center-CONUS Theater Operations Division.

Duties

America’s DoDIN Operations Center (AMDOC) Operations Floor Watch Officer (WO) serves as the persistent point of contact for the government within the Global Cyber Center (GCC) Operations Floor. Provides oversight of the Operations Floor mission workflow, ensuring timely/accurate reporting and situational awareness of the CONUS portion of the DoD Information Network - Army (DoDIN-A) is provided to Signal Command senior leadership. Represents the GCC/AMDOC as a subject matter expert and functional operational analyst on a variety of forums, assemblies, and advisory groups. Serves as a subject matter specialist in the areas of Operations, and Operations Center functions. Responsible for planning, executing, and managing the work of assigned Operations Floor staff including uniformed or contractor team staff.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This is an Emergency-Essential position. In a crisis situation or wartime, you must continue to perform the duties of the position to ensure success of operations or support combat essential systems subsequent to mobilization or evacuation order.
• Employee must achieve Foundational qualification requirements within 9 months of being assigned to cyberspace work role 411. Must satisfactory complete the appropriate training and obtain the required certification/recertification for this position.
• This is a Financial Management Level 2 Certified position. You must obtain this certification within 24 months of hire date.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations. Employee shifts are rotated on a regularly scheduled basis.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. United States Citizen Applying to a Cyber Excepted Service (CES) Position Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Basic Requirement for IT Specialist (SYSADMIN): Specialized and Other Experience: One year of specialized experience which includes (1) Analyzing threats to a network to make timely and accurate assessments for efficient use of the network; (2) Providing operational guidance to teams for the production of network and equipment outage reports for management; (3) Evaluating processes to facilitate monitoring, tracking, analyzing and reporting operational activities to provide situational awareness and threat analysis to leadership; (4) collaborating with external customers and contractor staff to review issues impacting functional areas and identify effective strategies to improve outcomes. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).z The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address KB-W054AA REGIONAL CYBER CENTER - CONUS DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk