The incumbent serves as a Management Analyst in the Support Services Division (SSD) of the VA Regional Office. The position provides program, administrative, technical, analytical, and management support to the Chief and Assistant Chief, as well as other staff members. The Support Services Division (SSD) has undergone a consolidation of services nationwide.

Duties

Major Duties: The incumbent serves as a Management Analyst (MA) in the Support Services Division (SSD) at the Regional Office (RO). The employee is subordinate to the Chief for managing the front office and assisting the supervisory staff by carrying out a complete range of administrative, project management, and analytical functions. Assist and advise management on the effectiveness and efficiency of the Divisions programs and functions Develops, analyzes, evaluates, and improves the effectiveness of work methods and procedures, management controls, information, and documentation systems. Analyzes management techniques, processes, and styles for improving organizational effectiveness. Handles correspondence and is privy to sensitive employee and labor relations issues. Provides advice and prepares memos for management regarding labor management issues, master agreement discrepancies and managements position on such issues. Gathers information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency of work operations. Provides position management advice and recommendations to agency managers including providing advice on the distribution of workload among positions and organizations. Formulates, presents, executes, and analyzes organizational budgets. Evaluates financial trends and determines compliance with agency guidance. Analyzes management techniques, processes, and styles for improving organizational effectiveness. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Analyzes and prepares program status reports for review at all levels. Provides advice and prepares memos for the SSDC regarding labor management issues, master agreement discrepancies and management's position on such issues. Keeps all records and timetables concerning Master Agreement matters for the SSD Managers. Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems and line or operating programs. Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, and distribution of work assignments.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement 10/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09.The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. AND Specialized Experience: GS-11: Applicants must have one year of specialized experience equivalent to at least the next lower grade that has equipped them with the the particular knowledge, skills and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal progression for the occupation in the organization. GS-11 Specialized experience is defined by experience with management and organization principles and practices. This experience must have provided the knowledge of quantitative and qualitative techniques to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. The applicant must document knowledge basic federal rules, laws, and regulations. OR Applicants may substitute education for the GS-11 specialized experience required. GS-11 Education Substitution: Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher-level graduate education OR; LL.M., if related. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Some walking is required for the tasks concerned. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Applicants may substitute education for the GS-11 specialized experience required.

GS-11 Education Substitution: Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher-level graduate education OR; LL.M., if related. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Buffalo Regional Benefit Office 130 S. Elmwood Ave. Buffalo, NY 14202 US
• Name: Alex Rhodes
• Phone: 3135967200
• Email: [email protected]