Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development located in Washington, DC. This announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first.

Duties

This position starts at a salary of $55,924.00 (GS-07, Step 1) to $88,926.00 (GS-09, Step 10) with promotion potential to $88,926.00 (GS-9 Step 10). In this position you will serve as a Mission Support Specialist (Generalist) and plan and carry out a wide variety of mission support activities related to the missions and functions of the assigned Academy/Division within the Office of Training and Development (OTD). Major Duties for this position may include, but are not limited to: Executing timekeeping functions to include reviewing, amending and certifying work schedules to ensure the accurate submission of timecards. Monitoring incoming and outgoing correspondence, suspense's, and reports for management. Assisting with managing the academy/division property program to include ordering, receiving, inventorying, transferring, and excessing property. Assisting with overseeing the lost, stolen, destroyed, or missing property program and assists management by performing audits and preparing, processing or extracting reports. Conducting local records management and utilizes various databases and automated systems to prepare various property, supply, budget and other mission and administrative support reports.

Requirements

Qualifications

Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Collecting, assembling, and preparing various administrative reports. Preparing, organizing, and facilitating logistics for sizeable events and ceremonies. Coordinating with personnel at all levels of an organization to ensure that program requirements and organizational objectives are met. Apply accepted criteria, principles, and standard methods to resolve a variety of conventional issues and problems and/or portions of broader studies that require developing detailed procedures and guidelines to supplement existing guidance. Graduate Education: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR Superior Academic Achievement (SAA): A bachelor's degree with Superior Academic Achievement (SAA)may also substitute for the experience required. It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits. Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership. Review Superior Academic Achievement (SAA) to see if you qualify under this provision. Please see www.opm.gov for additional information. Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting research, collecting, assembling, and preparing various administrative reports for management. Preparing briefing materials for the supervisor or other senior management officials. Preparing, organizing, and facilitating logistics for sizeable events and ceremonies. Coordinating with personnel at all levels of an organization to ensure that program requirements and organizational objectives are met. Preparing reports with data from internal data sources such as agency-automated systems for regular and one-time informational needs by senior managers. GS-09 Education Substitution: Graduate Education: Successful completion of a master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Combining Education and Experience: Combinations of successfully completed graduate level education and experience may be used to meet total qualification requirements for these grade levels. This may be computed by first determining your total qualifying experience as a percentage of the experience required for the grade level; then determining your education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-9. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 09/27/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Training and Development Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]