The purpose of the position is to provide administrative support to the Physical Medicine & Rehabilitation Service (PMRS) related to the virtual Gerofit Program. Gerofit is a virtual exercise program that promotes health & wellness for Veterans. Participants in the program have demonstrated improved health, mental, physical function and well-being. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

The Administrative Support Assistant serves as the touchpoint for all internal and external customers and must maintain and demonstrate professionalism at all times to accomplish the work of the Service. The incumbent works with minimal oversight, possesses sound problem-solving abilities, and demonstrates efficiency and self-direction. Incumbent possesses excellent organizational, time management, oral/written communication, and customer service skills. Major duties include but are not limited to the following: Assist the Co-Directors and Program Manager with tracking budget expenses related to grant funds. Maintain GeroFit grant records and compile progress reports on a quarterly and semi-annual basis, and as otherwise needed. Develop recruitment materials for both research subjects and GeroFit participants, providing computer and technical support for staff and GeroFit participants, and serving as the primary point of contact for research associated with the GeroFit program. Create patient accounts and the access accounts that generate HIPAA compliant codes for patient identification. Monitor and manage data pool, based on 3-month, 6-month, and annual reporting cycles. Contact patients to recapture and verify data in order to maintain a database of current information. Organize patient information across multiple platforms to ensure HIPAA policies are maintained. Maintain files with efficiency; filing, routing, and culling as necessary. Prepare documents as needed, i.e., exercise handouts and statistical reports to include SF36 Health Survey, Whole Health Questionnaire, MoCA BLIND, Oral Trails Making Test (OTMT). Coordinate and prepare presentations related to GeroFit-related research studies. Coordinate credentialing packets for the GeroFit team members, which include creating and maintaining a tracker of the licenses, certifications, degrees, and expiration dates. Notify staff of license/renewal expirations. Work Schedule: Full-Time; Monday to Friday, 0800-1630 Position Description Title/PD#: Administrative Support Assistant/PD02053-O Physical Requirements: Work involves long periods of sitting and working in front of a computer with one or more monitors and the use of other office equipment such as printers, copiers, fax machines, and scanners.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Utilizing electronic systems to complete a variety of administrative tasks such as inputting data, tracking requests, and maintaining records; Preparing documents and correspondence, reviewing forms, and submitting requests for a health program; Collecting, compiling, managing and reporting program data; and Providing customer service to internal and external customers in support of a program or department. There is no educational substitution for the GS-07 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address VA Northern California Health Care System 10535 Hospital Way Mather, CA 95655 US
• Name: Rolane Jack
• Email: [email protected]