Employee will serve as a Financial Accounts Technician in the Accounts Management Division at the Florida Caribbean Patient Account Center (CPAC) aligned under the Chief Finance Officer located in Orlando, FL This announcement will close upon receipt of 100 applications and/or by the closing date, whichever comes first.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions, and the integration of VHA and industry best practices. The major duties and responsibilities include but are not limited to: Performs accounts receivable (collection) functions of the revenue program including third-party insurance reimbursements and other account receivables. Analyzes outstanding third-party receivables to determine the best course of action to affect maximum revenue recovery. Receives, processes, and responds to a variety of communications generated by third-party payers. Audits, analyzes and reviews information regarding the established third-party receivable to discuss the status of the account when inquiry is made on follow-up. Maintains and updates computerized records of debts to document collection efforts and identify trends for management. Coordinates collection efforts utilizing accounts receivable software packages. Establishes and maintains effective working relationships with other departments involved with the revenue cycle organization as well as external organizations; and Performs other duties as assigned. Work Schedule: Full Time, Monday-Friday; 8:00AM-4:30PM Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized

Requirements

Qualifications

To qualify for this position at the GS-5 level, you must meet one of the following: SPECIALIZED EXPERIENCE: Applicants must possess at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-4 level in Federal Service. Specialized experience includes: processing health claims; contacting insurance companies to expedite collections; performing accounts receivable follow-up and adjudicating third party healthcare claims; researching problems and issues related to electronic submission of health insurance claims. OR EDUCATION: Successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. transcripts Required) OR COMBINATION: Equivalent combinations of successfully completed post-high school education (beyond the second year) and specialized experience, as described. (Transcripts Required) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Accounting OperationsCommunicationsCustomer ServiceDecision MakingManages and Organizes Information IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address VA FCCPAC Orlando 733 2500 Lakemont Ave Orlando, FL 32814 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]