The Jerry L. Pettis Memorial Veterans Hospital is recruiting for a Full-Time, Permanent, Nurse - Chief of Quality, Safety and Value. The position is executive in nature, comprised of a complex leadership and administrative role, associated with critical healthcare issues, and requires decisions that direct the organizational mission, healthcare services and policy.

Duties

The Chief of QSV reports to the Director of the Healthcare System and is a member of the Executive Management Team, guiding the organization through frequent interactions with the other executives and interdisciplinary service chiefs. The organization provides care through the structured framework of functional area Dyad Teams and is responsible for the ongoing oversight of all aspects of the healthcare system to ensure quality and minimize risk. The Chief of QSV's role extends into all clinical, administrative, education and research practice areas. Actions taken and decisions made are guided and supported by public laws, VHA directives, Office of Personal Management (OPM) regulations, executive orders, VA General Council, Office of Inspector General (OIG), The Joint Commission and local policies and procedures. This position requires an experienced individual with strong management and leadership skills, displaying the ability to make policy determinations and implementing practices and strategies that enable continuous improvement, system redesign and identification and mitigation of risk across all services and sites of care. The incumbent receives minimal supervision, with wide latitude for use of individual judgement and independent action to make decisions and resolve operational problems. Other executives are appraised of all significant actions by the incumbent, typically after the fact. The Chief of QSV is skilled in progressive leadership philosophies and techniques with a proven track record of leading successful and sustainable improvement initiatives representative of expert change management skills. They are able to work collaboratively with the executive team to determine and execute long and short term organizational and divisional goals to achieve the strategic objectives of the health care system. The Chief of QSV provides executive leadership and direct supervision for: the patient safety program, protected peer review, controlled substance investigations, accreditation programs, the risk management programs, the early mobility program and safe patient handling program. The role provides supervision for the administration support personnel for the service. Additionally, QSV manages the Medical Center Polices through administration support personnel. They are able to collaborate with both administrative and clinical services to monitor quality and safety with the service and medical center through the use of the Accreditation Manager Plus Tracer program and functions as a facilitator in implementing action plans and process improvement strategies at the service and health care system level. The Chief of QSV reviews performance measures, external peer review program (EPRP) data, collaborates with System Analytics for Improvement and Learning (SAIL), applies clinical performance improvement methods, collects outcome data related to policy, procedure and regulatory compliance; and in collaboration with management, initiates performance improvement monitoring projects. The Chief of QSV utilizes data and comparative analytic processes in recommending design and implementation of innovative programs to improve service excellence, customer satisfaction and compliance to patient care and regulatory standards. They will also lead in supporting and modeling high reliability and drive the aspirational goal of achieving a zero-defect, zero-harm, high reliability sustainable organization VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-time, Monday- Friday 7:30 a.m.- 4:00 p.m. Telework: Negotiable during interview process Virtual: This is not a virtual position. Relocation/Recruitment Incentives: May be offered to highly qualified candidate Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. The following Scope, Education and Dimension criteria must be met to qualify for Nurse V: Scope: Practice of an executive nature, comprised of complex leadership and administrative components, associated with critical health care issues and activities that drive meeting the organizational mission, health care and policy. Education: Master's degree in Nursing (MSN) and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR Master's degree in a *related field with a BSN and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in Nursing and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in a *related field with a BSN and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V. *Note: Foreign education programs/degrees are not creditable as related degrees. Dimension Requirements: Leadership. Establishes the strategic direction for health care delivery, evidence-based practices, industry-leading research, and innovative care models. Creates a shared vision and successfully leads change to improve performance and attain measurable outcomes at the organization or enterprise level. Business Acumen. Transforms health care through the application of new processes, technology, informatics, data analytics, business principles, systems thinking and resource management at the organization or enterprise level. Inspiring an Industry-Leading Culture. Establishes an industry leading, shared decision-making culture; a diverse and inclusive workforce that serves Veterans, families, and caregivers of all backgrounds; builds trust and cultural competencies and catalyzes dynamic teams at the organization and enterprise level. Communication and Relationship Management. Drives the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional and organizational values, beliefs, and practices at the organizational or enterprise level. Professional and Social Responsibility. Sets the standard for a culture of holistic care, health advocacy and health equity. Applies ethical principles in decision-making at the organization or enterprise level. Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans, the community, and the health care industry. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: This position requires potentially long periods of continued walking, standing, and sitting. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health requirements, such as annual TB screening or testing, as a condition of employment. In the performance of duties, the incumbent may be required to drive and/or ride in GSA vehicles.

Contacts

• Address Jerry L Pettis Memorial Veterans Hospital 11201 Benton Street Loma Linda, CA 92357 US
• Name: Anna DeRito
• Phone: (909) 905-3704
• Email: [email protected]