Serves as a technical specialist in areas including: the design, analysis, engineering, integration and implementation of network system software and hardware; design, analysis, engineering and implementation for SSA's LAN/WAN business requirements; troubleshooting LAN/WAN connections; network operations and automation design; integration of network services, facilities, software and systems. Makes technical recommendations in support of SSA's computer systems environment.

Duties

Designs, develops, implements, and supports automated management techniques and procedures for the operations personnel in the effective control, use, and management of the network systems. Provides third level problem determination support and coordination for major problems. Employs sophisticated problem analysis and resolution techniques. Analyzes and resolves problems and determines most effective methods of recovery. Determines area of problem responsibility and makes the decision to call in the vendor when required. Integrates, tests, and implements telecommunications services and equipment with computer systems. Provides technical advice for the design, analysis, engineering, implementation and maintenance of systems and communications networks; considering such factors as end user requirements and operating system environments.

Requirements

• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• Selectees may be required to serve a 1 year probationary period
• Relocation expenses will not be paid
• All qualification requirements must be met by the closing date of the announcement

Qualifications

Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. Your resume is the key means we have for evaluating your experience, education, knowledge, skills, abilities and competencies as they relate to this position. Your resume and supporting documents must specifically address the evaluation criteria for the position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your work schedule (number of hours per week), your grade (if your position is federal) and a comprehensive description of the relevant duties you performed in each position. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. Please submit a thorough resume that directly relates to this position. If your application materials do not demonstrate the knowledge, skills, abilities, experience, and/or education needed for this position, your application will be ineligible for consideration. To qualify for the 2210 IT Specialist series, applicants must demonstrate the following IT-related competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition, to qualify for this GS-12 level position, applicants must possess and demonstrate 52 weeks of specialized experience at, or equivalent to, the GS-11 level in the Federal government that is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related experience must include the following: Evaluating and working with large computer systems (mainframes); monitoring networks using mainframe networking monitoring software, testing communication systems in a multi-OS, SYSPLEX or other complex system environments; ability to communicate with external partners in order to share information or collaborate. All of this specialized experience is REQUIRED and must be explicitly documented/described in your resume or you will be disqualified from further consideration. Please describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Qualification standards and additional information for this IT position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Education

This job does not have an education qualification requirement.

Contacts

• Address OCIO - OSOHE 6401 Security Boulevard Baltimore, MD 21235 US
• Name: OPE Staffing OCIO
• Phone: 410-965-1234
• Email: [email protected]