Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Serve as a Lead Public Safety Dispatcher for the Directorate of Emergency Services at Joint Base Lewis-McChord, Washington.

Duties

Provides emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority's emergency medical dispatch system. Provides assistance to medical, police and fire personnel by acting as liaison between department personnel and other agencies. Identifies the determinant and level of response and provides this and any additional information to the responding units. Prepares and disseminates shift schedules to include coordinating internal changes in shift duties to provide for non-incapacitating occurrences. Transfers caller to proper agency as determined or dispatches a variety of emergency equipment to include police, fire, ambulance, Med-Evac, rescue or hazardous materials units. Operates the Severe Weather warning system for the installation when required.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• This position has been designated "Mission Essential".
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
• This position requires the employee to successfully pass a Federal Bureau of Investigations (FBI) investigation, which includes a Criminal Justice Fingerprint background screening.
• The incumbent is required to obtain and maintain certification in ACCESS Level II.
• The incumbent is required to obtain and maintain certification in CJIS Security Awareness.
• The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally.
• The incumbent is required to obtain and maintain certificate in DOD Hazardous Materials Awareness.
• The incumbent is required to obtain and maintain certificate in Advanced Medical Priority Dispatch System.
• The incumbent is required to obtain and maintain certification in Cardiopulmonary Resuscitation (CPR).
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Distributing workload among employees in accordance with established workflow. 2) Providing emergency medical dispatch (EMD) assistance to callers with medical emergencies utilizing the local authority's dispatch system. 3) Conducting caller interrogation to determine the nature of the call. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Interpersonal SkillsManages and Organizes InformationTeamworkTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address FU-W12KAA US ARMY IMCOM-USAG JBLM DO NOT MAIL Joint Base Lewis-McChord, WA 98433 US
• Name: Army Applicant Help Desk