Job opening: Lead Public Safety Dispatcher
Salary: $60 794 - 79 030 per year
Relocation: YES
Published at: May 14 2024
Employment Type: Full-time
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
About the Position: This position is located in the Directorate of Emergency Services, Police/Provost Marshall Division, Communications Branch on Joint Base Lewis-McChord, Washington.
Duties
Provides emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority's emergency medical dispatch system.
Provides assistance to medical, police and fire personnel by acting as liaison between department personnel and other agencies.
Identifies the determinant and level of response and provides this and any additional information to the responding units.
Prepares and disseminates shift schedules to include coordinating internal changes in shift duties to provide for non-incapacitating occurrences.
Transfers caller to proper agency as determined or dispatches a variety of emergency equipment to include police, fire, ambulance, Med-Evac, rescue or hazardous materials units.
Operates the Severe Weather warning system for the installation when required.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position has been designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations.
- This position requires certification in Department of Defense (DOD) Hazardous Materials Awareness.
- This position requires certification in Advanced Medical Priority Dispatch System training.
- Incumbent must possess and maintain a valid State Driver's License.
- This position requires a Personnel Security Investigation. Applicant must meet and maintain mandatory FBI Criminal Justice Information System requirements to include an additional FBI fingerprint background check.
- This is a drug testing designated position (TDP) under the Department of the Army Drug-Free Federal Workplace Program.
- Position is subject to shift work where the incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty(including nights, weekends and holidays).
- The incumbent must maintain an overall compliance score of 90 percent, or better, as reviewed by the Advanced Quality Assurance (AQUA) software.
- This position requires attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes providing emergency police, fire and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment, and providing Emergency Medical dispatch life support care through pre-arrival instructions to callers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).
You will be evaluated on the basis of your level of competency in the following areas:
Customer Service (Clerical/Technical)Interpersonal SkillsManages and Organizes InformationTeamworkTechnical Competence
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).
Education
This job does not have an education qualification requirement.
Contacts
- Address FU-W12KAA US ARMY IMCOM-USAG JBLM
DO NOT MAIL
Joint Base Lewis-McChord, WA 98433
US
- Name: Army Applicant Help Desk
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