Our Mission is Clear: Protect the American people, safeguard our borders, and enhance the nation's economic prosperity. Who May Apply: Applications will be accepted from all groups of qualified individuals within the civil service. U.S. citizenship is required. Organizational Location: This position is with the Department of Homeland Security; U.S. Customs and Border Protection; Enterprise Services; Office of Training and Development.

Duties

As Deputy Assistant Commissioner, Office of Training and Development (OTD), you will support the Assistant Commissioner in leading OTD, at U.S. Customs and Border Protection (CBP). OTD's mission is to Train America's Frontline. It accomplishes this through a systemic and systematic approach to ensure that training supports CBP's law enforcement, national security, and economic missions, while meeting the needs of a diverse and widely dispersed workforce. You will oversee: the establishment of standards and policies for designing, developing, delivering, and evaluating training; the management of a Learning Management System and all on-line, e-training content; the management of CBP's accreditation, voluntary education, and tuition assistance programs. OTD accomplishes its mission with seven national Academies/Training Centers (Advanced Training Center; U.S. Border Patrol Academy; CBP Field Operations Academy; Air and Marine Operations Academy, Trade and Cargo Academy two Canine Training Centers), and seven Centers of Excellence/Divisions (Leadership Development, Distance Learning Center, Instructional Design Center, Workforce Care Training Center, Executive Training Center, Financial Operations Division and Human Operations Division). You will advise on all matters pertaining to the principles and techniques used in designing training programs, developing design strategy and models, and the application of methods needed to improve instructional effectiveness. You will oversee the development and implementation of program standards and guidelines affecting broad, emerging, and/or critical agency problems. You will advise the Assistant Commissioner, OTD, and other agency officials, on OTD's major operating and training programs. You will establish and maintain a close and continuing liaison with key agency officials and other agencies, learning institutions, professional societies, and the law enforcement community.

Requirements

Qualifications

You must show in your résumé that you possess the Basic Requirements, the five Executive Core Qualifications (ECQ's) that apply to the SES, and the Technical Qualification, listed below. Additional information on the Executive Core Qualifications is available at http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/ We recommend that your résumé emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions. Basic Requirements - Mandatory Degree: that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas: Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software. Executive Core Qualifications - Mandatory ECQ 1 - LEADING CHANGE: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. ECQ 2 - LEADING PEOPLE: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. ECQ 3 - RESULTS DRIVEN: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. ECQ 4 - BUSINESS ACUMEN: The ability to manage human, financial, and information resources strategically. ECQ 5 - BUILDING COALITIONS: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Technical Qualifications - Mandatory 6. Expert knowledge of and demonstrated ability to lead a large, complex organization in planning, designing, developing, implementing, and evaluating innovative training and development programs.

Contacts

• Address Office of Training and Development Please read entire announcement Please apply online Washington, DC 20229 US
• Name: Douglass Warner
• Phone: 202-325-6145
• Email: [email protected]