The position serves as Staff Assistant, Office of the Under Secretary for Benefits (OUSB), Deputy Chief of Staff and is responsible for the coordination of administrative activities and providing technical support to OUSB senior leaders. Relieves OUSB senior leaders of a wide range of matters other than those requiring policy decisions and major management actions. As Staff Assistant, DCOS coordinates office activities with the front office staff and with other top VBA management officials.

Duties

Specific duties include: Serves as the point of contact for the OUSB, COS and DCOS on designated matters of management, administration, coordination, and similar activities as assigned. Participates with the OUSB senior leaders in discussions and activities which require follow-up action to resolve. Furnishes technical advice on proposed policies and procedural changes to Staff officials, VA elements, and other Government agencies on Veterans benefits, services, and programs. Provides advisory services which are oriented toward general management solutions to achieve optimum overall program balance in relation to VBA's mission. Provides direct counsel and assistance on various activities. This includes requirements in the areas of travel/travel management, procurement of supply and equipment items, contract requirements, etc. Conducts major management studies of programs and special projects relating to all facets of VBA operations. Recommends appropriate actions to OUSB senior leaders and develops implementation plans. Keeps abreast of problem areas within VBA and with stakeholders and makes recommendations and determines when to refer problems to OUSB leadership for resolution. Participates in and coordinates special projects having far reaching implications with the Service, Staff and VA officials and Regional Conducts special program studies, analyses and surveys covering VA benefits and services. Evaluates the effectiveness of VBA operations. Recommends program changes and new policies to improve delivery of benefits and services. Reviews proposals and actions requiring the approval of an OUSB senior leader(s). Performs necessary research and contacts key officials internal and external to VBA to clarify, request or collect needed data. Determines impact of proposals and makes appropriate recommendations. Follows up on issues as necessary to ensure appropriate action is implemented timely. Establishes and maintains control on sensitive and confidential issues and drafting, editing, and reviewing pre-decisional information for leadership review and concurrence. Performs recurring assignments involving high level contacts with public officials, professional organizations, societies, schools, Veterans Service Organizations, the media; seeking information about VBA or wishing to voice positions or complaints regarding policies, plans and operations of VBA. Participates in any or all phases of organizational and management matters concerning activities of VBA. Develops and recommends effective and efficient internal management controls and administrative practices for the OUSB. Promotion Potential: None Work Schedule: Full time, Monday through Friday, 8 am - 4 pm Compressed/Flexible: At the discretion of the agency Telework: Yes Virtual: This is not a virtual position or Yes this is a Virtual position - Position Description/PD#: Staff Assistant; 41830-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/13/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-14 position you must have served 52 weeks at the GS-13 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: Specialized Experience: Demonstrated experience working with senior leaders and executive teams providing technical advice on proposed polices and procedural changes on Veterans benefits, services, and, programs. Experience preparing recommendations for leadership approval regarding changes to program operation. Experience analyzing, tracking projects, and summarizing recommendations and reports impacting agency program activities. Experience participating in programs, work groups, and task forces to ensure that quality provisions are planned, developed, and implemented to identify, prevent, and correct unsatisfactory conditions and elements. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with attending meetings and conferences. Work may require carrying light items such as papers, books, or small parts. The work does not require any special physical effort. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Lakeisha Davis
• Phone: 410-230-4400
• Email: [email protected]