This position is located in the National Oceanic and Atmospheric Administration (NOAA), Oceanic and Atmospheric Research (OAR), Geophysical Fluid Dynamics Laboratory (GDFL) with one vacancy in Plainsboro, NJ. This position is also announced under vacancy number OAR GFDL-24-12533858-ST, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both.

Duties

As a Supervisory Computer Operator, you will perform the following duties: Supervise the operation of a variety of computer equipment and related auxiliary and peripheral devices to process a wide range of scientific applications and related programs. Support the operation of data center computing systems, networks, facilities, and security. Monitor system performance and resolve equipment and operating failures and malfunctions. Monitor and escalate High Performance Computing (HPC) issues to system and vendor staff. Troubleshoot user issues and respond to Help Desk tickets. Triage and investigate tickets for users as they come in and keep users informed of resolution progression. Support information technology (IT) staff with various tasks and non-interference projects, as well as system deployments and routine maintenance. Comply with vendor/manufacturer preventative maintenance requirements and use system management tools to ensure proper work methods. Monitor and facilitate the operation of the physical plant (i.e., infrastructure). Assist with correction of mechanical failures and maintain the plant. Prevent the disruption of vital services according to agency policies and the direction of the head of facilities. Provide technical and administrative supervision to a staff comprised of Computer Operators. Set and adjust priorities and prepare schedules for completion of work. Evaluate the work performance of subordinates and provide technical oversight and instruction. Interview candidates for subordinate positions and recommend appointment, promotion, or reassignment to such positions. Identify training needs of employees and provide or arrange for needed development and training.

Requirements

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy EDUCATION: There is no positive education requirement for this position. SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the ZT-3 or GS-09 level: SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZT-2 or GS-08 in the Federal service. Specialized experience MUST include all of the following: Conducting system or network administration by monitoring and troubleshooting computer systems and equipment; Providing customer service or information technology (IT) support to resolve malfunctions for computer systems and equipment; and Providing advice or guidance to IT staff or computer operators.

Education

Substitution of education for specialized experience is not applicable to this vacancy.

Contacts

• Address NOAA Office of Human Capital Services (OHCS) 1315 East West Hwy SSMC4 Silver Spring, MD 20910 US
• Name: Applicant Inquiries
• Email: [email protected]