Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

SUMMARY OF DUTIES: Independently installs and maintains computer related hardware and software, and troubleshoots system problems in support of various Semper Fit & Exchange Services  application programs that affect accuracy, reliability, acceptability and timeliness of final work products. Provides analysis and troubleshooting support to users and supports IT Specialists in program analysis, design, development, testing and implementation for applications.  

Requirements

• See Duties and Qualifications

Qualifications

Minimum Qualifications: Associates Degree from an accredited college or university in Computer Science, Information Technology or a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR three years of relevant computer support experience preferably in a call center or helpdesk environment that demonstrates knowledge of network technologies and concepts. Equivalent education may be substituted. Ability to demonstrate and discuss knowledge of personal computers, operating systems, network technologies and concepts. Strong PC / LAN hardware and software troubleshooting skills. Knowledge of PC / LAN hardware. As an authorized and privileged user of Department of Defense Information Systems must possess or receive A+ and Security+ Certification as a condition of access within six months of employment, and maintain compliance with Cyberspace Workforce Management.  Net+, Microsoft or Cisco certification a plus. Familiarity with MS Operating Systems and Office Suite and knowledge of ADP equipment, Active Directory, Windows  10/  11 operating systems, DOS, Outlook, and other standard PC hardware and software. Skill to communicate effectively verbally and in writing, and to make necessary troubleshooting decisions. Unix, wireless and network administration skills a plus. Exceptional customer service and interpersonal skills.  Due to the nature of work in this position, the incumbent may serve in an ¿on call¿ duty status outside of normal work hours that includes:  remaining in a reasonable call back radius, carrying a cell phone , or regularly checking email to respond to emergencies; remaining in a state of readiness to perform work with limitations on pursuing outside leisure activities, and/or reporting to a designated post of duty to be ready to or to perform work. 

Contacts

• Address CAMP PENDLETON MCCS MARINE CORPS COMMUNITY SERVICES ATTN: PERSONNEL OFFICER CAMP PENDLETON, CA 920555020 USA
• Name: CAMP PENDLETON MCCS
• Phone: 760/725-5893
• Email: [email protected]