The primary purpose of this position is to serve as the principal outreach staff member for Military Reserve and National Guard members returning from the Global War on Terrorism (GWOT), Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND).

Duties

Participates and provides training and information to VA staff, other federal agencies and community agencies. Assists veteran clients and their families in understanding their rights and responsibilities. Identifies existing and potential problem areas, suggests solutions or alternatives. Conducts follow-up evaluations of clients to determine whether he/she, their significant other, and families have received all appropriate services and provides and additional services or referrals required. Distributes outreach materials to include brochures, fact sheets, web content, and other targeted information. Participates in transitional assistance program briefings Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm (tour of duty is determined by Veteran Center needs) Compressed/Flexible: Maybe Available Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Vet Outreach Program Specialist/PD000540 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/09/2024 Grade Requirement: For CTAP, applicants must hold or have held in the past the grade for which applying (GS-7). The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 showing your grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Please review the Required Document section for additional information, and to ensure all appropriate documentation is submitted at the time of application. Specialized Experience GS-07: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Develops and maintains working relationships with a network of service provision agencies and individuals; Explains basic entitlements to veterans clients and their families; or Prepares and maintains client records/administrative records and reports by documenting events and contacts; or Establishes outreach service provision with military installations, Reserve and National Guard facilities within a designated geographical area; or Demonstrates the ability to be innovative and creative within program parameters. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have on full year of graduate or superior academic qualification of a 3.0 or higher with Bachelor's Degree. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Bachelor's Degree. You will be rated on the following Competencies for this position: Creative ThinkingCustomer ServiceIntegrity/HonestyInterpersonal SkillsPartneringVehicle OperationVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is usually performed sitting at a desk, in news conferences, briefings, meetings, etc.; or riding in an automobile or on public transportation. A high level of physical energy is required, as the incumbent will be expected to meet with many people in many different locations in the course of a workday; however, no special physical demands are involved in performing the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Readjustment Counseling Service 120 SE 6th Avenue, Ste. 102 Topeka, KS 66603 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]