The Congressional Research Service (CRS) Congressional Programs and Communications Office is seeking a Staff Assistant to provide administrative support to the division's management team, to support a number of the division's projects and initiatives, and to support organizational planning efforts and other division-level management initiatives and studies.

Duties

The Staff Assistant provides support for the division's administrative and management operations, including support for a variety of specialized or unique program or division needs; coordinates with other division administrative staff in resolving complex program or administrative issues or problems; identifies methods and techniques to increase effectiveness and efficiency of the division's administrative operations; provides managers with information needed to streamline and improve operations; implements recommended solutions upon approval and integrates several types of software to generate specific administrative working documents and forms and to meet specific administrative requirements.  The Staff Assistant supports other division administrative staff responsible for frontline division administrative support, which may include: monitoring CRS's automated client relationship management system and assigning requests to division supervisors following established request management protocols; tracking information and research products, and ensuring reviewed products are archived into knowledge management systems; and serving as a backup timekeeper for the division and working closely with managers and staff on the timekeeping (GovTA) system, including advising staff on use of the system, ensuring division staff have input all relevant information correctly, and ensuring that employee timesheets are validated and certified.

Requirements

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to analyze administrative problems and manage data** Ability to work collaboratively** Ability to attend to detail** Ability to utilize computer technology** Ability to apply administrative processes and techniques Ability to exercise judgment and discretion Ability to communicate in writing Ability to communicate effectively other than in writing

Education

This job does not have an education qualification requirement.

Contacts

• Address LIBRARY OF CONGRESS 101 Independence Ave. SE LM-107 Washington, District of Columbia 20540 United States
• Name: Customer Service Center
• Phone: 202-707-5620
• Email: [email protected]