If you’re prepared to serve, lead and inspire we have a unique opportunity for you to leverage your knowledge and experience in the role of Deputy Director of Visitor Services, Capitol Visitor Center. This is a critical front-facing role which requires you to be a visionary and planner in leading programs and team development. This position champions onsite and online visitor experiences and will utilize innovative technology and collaboration.   

Duties

What will I do in this position if hired?

Requirements

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-14 grade level must have at least 52 weeks of specialized experience equivalent to the GS-13 grade level in the Federal service.Specialized experience for this position includes:  Senior level experience leading a front facing organization in a high-profile, high-volume environment Senior level experience leading a large, complex diverse team and building a positive team culture Senior level experience developing successful collaborations and working relationships at all levels of an organization by building internal and external partnerships Senior level experience championing the Visitor experience by keeping large audience crowds engaged and enthused.  Senior level experience developing onsite and online points of engagement aimed at deepening and enhancing visitor experience, before, during and after their visit Senior level experience engaging the public through technology

Education

There is no educational requirements for this position. 

Contacts

• Address Architect of the Capitol 2nd and D Street, S.W. Washington, District of Columbia 20515 United States
• Name: LaDerica Bowden
• Phone: 202-226-7000
• Email: [email protected]