About the Position: This is a Medical Support Assistant (Office Automation) position located in Fort Wainwright, Alaska. This is a Direct Hire Solicitation

Duties

Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting. Complete request forms, manually or automated, for individual patient orders, blood work and other requests. Receive patients and visitors as the initial point of contact, in person or telephonically. Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc. Resolve complaints of a local administrative nature and refer other complaints to the appropriate authorities. Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires incumbent to provide coverage on evenings, weekends, holidays, or special situations

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing one or more of the following, 1) scheduling appointments 2) creating or reviewing files or folders 3) entering or retrieving patient information 4) assisting patients or staff members or customers with basic inquiries 5) utilizing a medical automated software, or 6) assisting patients with basic medical care. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (Note: You must attach a copy of your transcripts.)

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83CG DHA ALASKA MKT-BASSETT ACH DO NOT MAIL Fort Wainwright, AK 99703 US
• Name: Army Applicant Help Desk