This position is located at Consumer Financial Protection Bureau, ENFORCEMENT. As an Investigator (Consumer Outreach), you will serve as a subject matter expert regarding identifying and contacting consumers, former employees of companies under investigation, and other potential witnesses who may have information relevant to investigations and litigations conducted by Enforcement.

Duties

As an Investigator (Consumer Outreach), you will:

Requirements

Qualifications

Applicants must meet the following requirements by the closing date of this announcement. Specialized Experience: For the CN-53, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-52 grade level in the Federal service. (For qualification purposes, the CN-52 is broadly equivalent to the GS-12). Specialized Experience for this position includes: - Conducting outreach to consumers and other third-party witnesses; AND - Compiling, analyzing, and assessing data to identify and summarize trends; AND - Preparing summaries and recommendations regarding investigative findings and presenting to investigators and attorneys; AND - Conducting research to obtain facts relative to ongoing investigations and actions. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

Education

This job does not have an education qualification requirement.

Contacts

• Address ENFORCEMENT Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]