This position is in the Department of Health and Human Services, Administration for Children and Families, Office of Refugee Resettlement (ORR), located in Washington, District of Columbia.

Duties

Supports the Unaccompanied Children (UC) Deputy Chief in the direction and leadership of staff to fulfill ORR and ACF missions. Conducts numerous complex and high priority special assignments at the discretion of the UC Deputy Chief involving extensive research, fact-finding, and analysis on a variety of high-level subjects of critical importance to the Agency. Sets strategic measures that provide insight into the effectiveness and efficiency of assigned teams within the Division of Quality Improvement and Performance Management. Ensures quality care and compliance by fostering a collaborative relationship between providers and ORR, elevating provider capacity through best practice sharing and technical assistance and improving measurable outcomes for children and families. Utilizes data to assess performance, identify areas of improvement, and track progress. Provides guidance and support to teams in implementing improvement initiatives. Fosters a culture of continuous Quality Improvement within the agency. Collaborates with senior leadership to set quality goals and establish key performance indicators (KPIs). Prepares and presents reports on quality improvement metrics, project outcomes, and recommendations to senior leadership and stakeholders.

Requirements

• U.S. Citizenship required
• Selective Service: Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
• Must meet time in grade requirements.
• One year probationary period may be required
• If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• Financial disclosure statement may be required.
• Bargaining Unit Position: No
• Drug Screening Required: No
• Research Position: No

Qualifications

Applicants must demonstrate that they meet the Specialized Experience requirements as noted below. Specialized Experience: GS-15: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-14 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below: Monitoring and reporting on key performance measures for the on the safety and wellbeing of children. Improving outcomes for children in care by refining internal structures and practices. Ensuring that all program components are in compliance with various legislation, regulations, guidelines and policies. Analyzing and interpreting data to lead quality improvement initiatives. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. Time-in-Grade Requirement: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). You must include an SF-50 (you may need to submit more than one) that supports meeting this requirement with your application package. OPM Qualification General Policies Website www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app All qualification requirements must be met by the closing date of the announcement.

Education

This job does not have an education qualification requirement.

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: Mid-Atlantic Services Branch
• Email: [email protected]