About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is with the 7th Signal Command, 106th Signal Brigade, Command Section located at Fort Leavenworth, Kansas.

Duties

Primarily responsible for the planning, design, installation, maintenance, troubleshooting, problem resolution and network asset management of the Installation Campus Area Network (ICAN) using CISCO, Brocade, and Microsoft operation systems. Develops and implements applications, plans and documents controlled maintenance and modification of the Wide Area Network (WAN). Design and implements complex network strategies that incorporate new and emerging technology and equipment into the existing networks. Integrates new bridges, routers, and switches into the networks to increase throughput and reduce network traffic. Troubleshooting, problem resolution, maintaining current versions of operating systems and reviewing vendor documentation to determine impact of new operating systems for ICAN equipment. Ensures compliance with information systems security monitoring notification procedures. Implements vendor security measures, Defense Information System Agency’s (DISA) Security Technical Implementation Guides (STIG) and Army Computer Emergency Response Team (CERT) and other directives.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• Employee must be able to obtain and maintain a TOP SECRET security clearance, IT Level I.
• This position is covered by the Civilian Drug Abuse Testing Program. Incumbent is required to sign a DA Form 5019-R, 'Condition of Employment for Certain
• Civilian Positions Identified as Critical under the Drug Abuse Testing Program,' or a Memorandum of Understanding (MOU).
• Incumbent is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03,
• Cyberspace workforce qualification and management program, dated 15 Feb 2023 or updated version and/or additional guidance incumbent to their position
• within six months Employee will update certifications, as appropriate, to maintain 'current' status.
• This position is designated Mission Essential. In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster)
• the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• Temporary Duty for travel up to 10% may be required.
• Must possess a valid motor vehicle driver’s license.

Qualifications

This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Cyber Excepted Service (CES) EmployeeCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) PositionsCurrent Department of Army Civilian Employees Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one-year specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by: Planning and troubleshooting network connectivity issues to help maintain computer platforms; Operating and maintaining network management tools CISCO Prime and NetCool to perform network analysis and security; Analyze complex problems and recommend resolutions; Networking equipment components, such as routers, switches and fiber optics. You will be evaluated on the basis of your level of competency in the following areas: (1) Attention to Detail Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards. (2) Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. (3) Oral Communication Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement. (4) Problem Solving Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address KB-W6SLAA USA SIG NTWK ENT CTR FT LEAVENWORTH DO NOT MAIL Fort Leavenworth, KS 66027 US
• Name: Army Applicant Help Desk