Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Program Analyst position is located in the Flight Programs Section, Flight Programs Branch, Flight Operations Division, Transportation Security Administration (TSA), Department of Homeland Security (DHS). Duties include but are not limited to: Analyzes and evaluate systems, processes and procedures for assigned program areas to develop propose recommendations and improve effectiveness and efficiency of operations. Applies a variety of quantitative and qualitative analytical and evaluative methods to assess program operation efficiency, effectiveness and viability. Reviews laws, regulations and policies to assess, evaluate, and advises on adopting sustainable practices for assigned program(s) and/or projects. Identifies and proposes technically sound and administratively compliant solutions to a rand of recurring issues requiring considerable judgement to ensure that recommendations and approaches best meet TSA operational needs. Develops system(s) for tracking, compiling and analyzing statistical and narrative data from a variety of sources. Interprets data, plans work and refines methods and techniques used; measures program progress and success, via various statistical methods, against established metrics. Uses automated systems and database to compile and analyze statistical and narrative data; identifies trends and isolates areas of concern. Monitors and updates general financial records and receipts. Conducts studies that may impact other programs, projects, processes or cross functional or organizational lines. Assists senior personnel with extensive or complex research projects. Collaborates with program sponsors, managers, specialists, and other stakeholders across TSA to ensure program operations support and/or meet initiatives, goals and objectives. Responds to inquiries from internal and external stakeholders and serves as a technical specialist for operation aspects of assigned programs. Creates reports, informational summaries, briefings and other written materials for internal and external stake holders. Develops and provides formal and informal presentations and briefings on program operations and activities for variety of audiences, including senior management and external stakeholders. The major duties described above reflect the full performance level of this position. Typically, the lower pay band (H Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex.

Requirements

Qualifications

To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of experience at the SV-G or GS-11 in the Federal service or equivalent experience in the private sector with experience that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Experience is defined as: Analyzing and evaluating complex functions and work processes, setting priorities, planning; communicating the organization's vision and objectives; coordinating utilization of assigned resources, and; Performing complex operations, projects and/or programs based on the organization's objectives, and Conducting studies that may impact other programs, projects, or processes or that cross functional or organizational lines. To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience equivalent to the SV-H Pay Band or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as progressively responsible experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such specialized experience is defined as: Analyzing and evaluating complex functions and work processes, setting priorities, planning; communicating the organization's vision and objectives; managing assigned resources, and; Performing complex operations, projects and/or programs based on the organization's objectives, and Conducting studies that may impact other programs, projects, or processes, or that cross functional or organizational lines, and; Proposing and implementing process changes based on program performance. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Contacts

• Address Federal Air Marshal Service 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]