This position is located at the National Cemetery Administration in Washington, District of Columbia.

Duties

Responsible for the assistance in providing and administrating support in the planning of an effective NCA financial testing and training program for iFAMS. Specific duties include: Responsible for ensuring all training materials, standard operating procedures (SOPs), and NCA iFAMS quick reference guides (QRGs) relating to processes and procedures required cemetery staff to successfully input transactions into iFAMS are reviewed and updated as procedures change or every 24 months, whichever comes first. Under supervision of Supervisor, works to standardize, integrate, and streamline financial processes including budgeting, accounting, resource management, and financial reporting. Reviews existing NCA Financial Management processes and in coordination with NCA Subject matter experts assists with sustainment initiatives to simplify and document business processes. Maintains reporting tools to measure successfulness of all FSOTS iFAMS implementation and training. Researches and compiles data for Director, Chiefs and Staff for improvements to the existing system/training materials as needed. Analyzes and evaluates a variety of administrative management services essential to the direction and operations of FSOTS. Purchase Card Holder. Responsible for ordering office supplies and services for FSOTS office. Utilizes delegated micro-purchase authority for supplies and services supporting office operations. Follows VA policy over Purchase Card use in terms of required sources of supply, prohibited items, competition and vendor selection, proper approval, and reconciliation of all credit card charges. Submits Purchase Card Orders in iFAMS, records receipt, and reconciles US Bank charges in accordance with VA and NCA Policy. Maintains inventory of office supplies/supply cabinet, and needed IT equipment. Maintains accountability over office keys, desk keys, security access codes, IT equipment, and non-IT equipment. Helps manage office's Files (shared drive), Standard Operating Procedures (SOPs) and iFAMS Quick Reference Guides (QRGs) and Service Level Directives. Helps to ensure office records meet required document retention requirements. Coordinates with the iFAMS trainers to ensure: 1) Training materials are accurate and current before each training. 2) Updated training materials are sent to NTC and other facilities for printing 10 weeks prior to training event. Utilizes their extensive knowledge of iFAMS to provide direct assistance to the iFAMS trainers, Division Chiefs, and the Director. Schedules meetings and iFAMS trainings, submits requests for conference rooms, government vehicles, and sends out meeting and FAMS training invites not conducted at the National Training Center. Greets all visitors prior to iFAMS training in Virginia, direct them to iFAMS classroom and/or offices. Responsible for managing on-site iFAMS facility: 1) Submits Information Technology (IT) and Phone Helpdesk/service tickets for iFAMS facility. 2) Responsible Officer for property and office equipment accountability. 3) Manage fleet vehicles. 4) Liaisons with Facility/Building Manager for service tickets. 5) Completes periodic physical inventories as required. Provides top-notch customer service to cemetery, district, central office, NTC, Finance, and other FSOTS staff at all times. Keeps Division Chiefs, Director and Timekeeper apprised of personnel status. Reviews daily Morning Report reporting personnel status for any exceptions. Monitors training registrations and rosters for accuracy. Responsible for maintaining the training calendar, email and FSOTS calendar. Performs other duties as assigned. Salary Ranges: GS-9: $68,405 - $88,926 GS-11: $82,764 - $107,590 Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. Compressed/Flexible Schedule: Available Telework: Available Position Description Title/PD#: Systems & Procedures Analyst/PD1652593 The full performance level of this position is GS - 11. At the level GS-09, you will perform similar duties but under closer supervision. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Relocation Expenses: Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

• Subject to a background/security investigation.
• Designated and/or random drug testing may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• You must be a U.S. citizen to apply for this job.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 08/26/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. For a GS-09 position you must have served 52 weeks at the GS-07.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-9: You may qualify based on your experience and/or education, as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade 07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Expert ability to deal tactfully with other employees to implement revised policies and procedures, to discuss changes to relevant systems, and coordinate necessary training in connection with revised operations or system changes. Expert ability to write letters, memoranda, and operating procedures, directives, and guides to convey information relating to the duties as assigned. OR, Education: Applicants may substitute education for the required experience at the GS-09. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first 18 semester hours of graduate-level education earned.to qualify at the GS -09 GS-11: You may qualify based on your experience and/or education, as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade 09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Expert ability to deal tactfully with other employees to implement revised policies and procedures, to discuss changes to relevant systems, and coordinate necessary training in connection with revised operations or system changes. Expert ability to write letters, memoranda, and operating procedures, directives, and guides to convey information relating to the duties as assigned. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first 36 semester hours of graduate level education earned to qualify at the GS-11. You will be rated on the following Competencies for this position: Administration and ManagementAnalysis and Problem SolvingCommunicationsCustomer ServiceTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary and performed in an office environment. Selected applicants will be required to complete an online onboarding process.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address National Cemetery Administration 810 Vermont Avenue NW Washington, DC 20420 US
• Name: NCA Human Resources Center
• Phone: (317)916-3660
• Email: [email protected]