This position is located in a Department of Veterans Affairs, Regional Office (VARO), Veterans Service Center and BEST. The incumbent serves as Veterans Service Representative (Senior Authorizer) for a claims team within a section of the Veterans Service Center. Responsible for the review and authorization of a full range of claims of a larger scope of responsibility which are unusually complex cases or those of a very sensitive nature involving novel issues.

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-11). Specialized experience includes but is not limited to experience that demonstrates: Involved experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant and may have been gained in the practice of law or working with a Federal or state agency, insurance company, retirement, disability, or insurance program. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work normally involves mental rather than physical exertion. The work is mostly sedentary. Work Environment: Most work is performed under common business office conditions at the regional office. The VSR must exercise good judgment and professional demeanor in interactions with veterans and their representatives as well as with team members. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here.

Education

There is no educational substitution for the GS-12 level.

Contacts

• Address Detroit Regional Benefit Office Federal Building, 477 Michigan Ave Detroit, MI 48226 US
• Name: Marissa Gregory
• Phone: (313) 471-3607
• Email: [email protected]