About the position: This position will be assigned to Resource Management.. This is a regular full-time position with benefits.

Duties

Assists the Senior information Technology (IT) Specialist in all matters relating to IT, data systems, and communication hardware/software applications used within the Force Support Squadron. This includes, but not limited to; Performing Client Liaison (CL) duties, developing programs for local requirements using the current and in some cases past versions of Microsoft Office products, install software, hardware and provide user training as required, propose and advise the Senior IT Specialist on hardware and software upgrades to keep pace with the changing technology, provide technical support on Commercial Off the shelf(COTS) applications and or legacy systems POS (Point of Sale) and SETS (Services Employee Timekeeping System). Installs current versions of anti-virus software, Desktop Operating System, and Network E-mail, prepares and maintains documentation for locally developed programs, assist in the installation, implementation and maintenance of the network hardware systems such as cable, switches, and current server configurations; assist with site preparation for new system installations. Performs network support functions such as adding/deleting local and remote user accounts by creating mailboxes and calendars, data back-up recovery, etc. Respond to customer requests for assistance, ensuring trouble reports are handled expeditiously. Assists the Senior IT Specialist as Unit System Administrator (SA), the Telephone Control Office (TCO), Cybersecurity Liaison (CSL), and the Equipment Custodian (EC) for security issues associated with the systems. Assist with risk analyses documentation; assist in developing operating instructions and provide technical assistance to force Support End Users. Performs other related duties as assigned If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12520092

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/03/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience demonstrating knowledge of computer techniques, requirements, method sources, and proceduresin performing independent work involving specified segments of large projects. The applicant processes current knowledge of PC (personal computers), network interfaces, computer design, and implementation process. Experience in working knowledge of Microsoft Windows Operating systems, technical characteristics of local/wide area networks, equipment configuration and system software used for COTS (Commercial offthe shelf systems) is highly desirable. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JB Andrews Resource Management Flight 316 FSS/FSCN 1500 West Perimeter Road, Room 5300 Joint Base Andrews, MD 20762-5000 US
• Name: JB Andrews NAF HR Office
• Email: [email protected]