The purpose of this position is to plan, implement, administer and counsel eligible personnel on various Work and Family Life (WFL) issues and provide information and referral services at JRB New Orleans, LA. The WFL is responsible for providing and/or facilitating WFL program services which consist of relocation, deployment support, career development, transition assistance and financial planning. This position is non-clinical in nature with no client clinical care or case management duties.

Duties

Incumbent serves as a consultant and instructor on a variety of WFL topics and issues (see programs break-out below). Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.). Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels. Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources. Implement, monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness. Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials. Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation. Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities. May serve on various committees and councils to optimize viewpoints related to military life. Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility ( i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc.). Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues. Maintains relationships with on-and- off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives. Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues. Develops operating policies and procedures, programs, classes /seminars, promotions, integrated program delivery with other installation /region /agency staff. Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues. Prepares and assists in informative/instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles. Designs and/or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs. This position is non-clinical in nature with no client clinical care or case management duties. Incumbent serves as a consultant and instructor in one or more of the following specialty areas: Career Support (Family Employment): Assists Service and family members with career, occupational, volunteer and educational goals by providing services, individually and in groups to equip customers with career/job search skills, resume development and interview techniques. Transition Assistance: Facilitates and conducts program components related to the separating of military members and/or family members following a full or partial military career. Relocation Services: Establishes, develops, implements, monitors and coordinates WFL services and activities to include information and referral services. Personal Financial Management: Assists or facilitates resources to assist customers with personal financial planning, money management, developing short-and long-term strategies, to include consumer affair issues through a range of seminars, workshops, lectures, articles and internet resources. Ombudsman Support: Provides program guidance and policy clarification. Coordinates training, including Ombudsman Basic Training, and assists with advanced training. Advises and consults local ombudsmen and commands to provide support and resource consultation. Performs other duties as assigned.

Requirements

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• Must provide proof of U.S. Citizenship or U.S. National.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. In conjunction with education, Minimum two years specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Financial Counselors must possess a baccalaureate degree from an accredited college or a combination of education and experiences commensurate in serving as a PFM counselor. Also, must possess and maintain a nationally recognized financial counselor certification. Other positions, such as Work & Family Life Specialist/Consultants require a bachelor's degree or higher in education, social/behavioral, business administration, finance or economics. Two years' experience serving as a consultant and/or instructor conducting at least two elements of WFL programs with qualifying degree. Without qualify degree four years' experience serving as a consultant and/or instructor conducting at least two elements of WFL programs with qualifying degree. Experience providing adult education and/or work/family life consultation is preferred but not required. High level of skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options. Skill in preparation of presentations and public speaking in personal - large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases). Knowledge of the formulation and execution of needs assessment tools. Ability to communicate effectively in writing. Skill in exercising judgment in interpreting and adapting them to specific counseling cases or problems involving work and family life issues. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen. Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

Bachelor's degree or higher in education, social/behavioral, business administration, finance. (Transcripts must be included showing degree conferred date if claiming education in lieu of experience)

OR

Combination of education and experience showing gained knowledge of one or more of the behavior or social sciences equivalents to a major in the field.

OR

Four years of appropriate experience that demonstrate acquired knowledge of one or more of the behavior or social sciences equivalents to a major in the field.

Additional Requirements:

Financial Counselors must possess a baccalaureate degree from an accredited college or a combination of education and experiences commensurate in serving as a PFM counselor. Also, must possess and maintain a nationally recognized financial counselor certification.

Selected candidate must successfully obtain complete state/national accreditation, in at least one field (e.g. Certified Financial Counselor/Planner, Associate Certified Life Coach, state teaching certificate, etc.) within 2 years of employment.

Contacts

• Address NAS JRB New Orleans 400 Russell Ave Bldg 261 New Orleans, LA 70143 US
• Name: Amanda Urmanic
• Email: [email protected]