This position is located at Consumer Financial Protection Bureau, OPERATIONS DIVISION. The incumbent serves as a strategic advisor to the Chief Operating Officer on operational matters and oversees highly visible and critical initiatives within Operations and across the Bureau.

Duties

As a Senior Advisor to the Chief Operating Officer, you will: Advise the Chief Operating Officer and management by making authoritative recommendations, exercising professional judgment, initiative, and leadership while planning, directing, and coordinating program, operational, and management activities for the Operations Division. Provide strategic thinking and political savvy to communicate and solve complex program, operational, and management problems in the organization's best interest. Lead special projects for the Operations Division such as implementation of major organizational changes. Define goals to be met on special projects, recommend a course of action, and implement the court of action chosen. Collaborate with relevant stakeholders to effectuate strategic decisions. Advise the Chief Operating Officer and management on project management, change management, communication and implementation plans for special projects. Serve as the primary point of contact within the Operations Division for alerting management officials of requirements and response times for action items. Lead efforts across Operations and other Bureau stakeholders to resolve urgent and sensitive issues requiring tact, political savvy and extensive coordination and communication.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. Specialized Experience For the CN-72, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-60 grade level in the Federal service. (For qualification purposes, the CN-60 is broadly equivalent to the GS-14).Specialized Experience for this position is defined as: Providing strategic guidance to executives on agency wide enterprise organizational programs, projects, operations, and initiatives (e.g., reorganizations, realignments, creation of functional programs); AND Analyzing and evaluating program functions, integrated processes, and organizational capabilities to measure the effectiveness of policies and procedures and development of new approaches; AND Developing recommendations, business cases, proposals, and project plans to support emerging policy and operational efforts; AND Leading large cross-functional teams in order to plan, organize, and coordinate work situations of varied demands and rapidly changing priorities; AND Managing working relationships with various stakeholders throughout an agency (e.g., executives, managers, and employees). CFPB uses an experience-based process to set pay for employees. Experience is evaluated and credited using the employee's résumé. To ensure that all of your prior work experience (e.g., internships, volunteer work, details, part-time, self-employment, secondary jobs, etc.) is considered and accounted for, please ensure that your résumé covers the following: your entire work history with specific start and end dates (MM-DD-YYYY) provided for each listed position hours worked per week for each position degrees and the dates conferred (MM-YYYY) Part-time experience will be credited pro-rata based on a 40-hour work week, while work of 32 hours or more will be rounded up to full-time experience. If you have multiple positions that have overlapping start and/or end dates, only 40 hours of experience will be credited for a given work week. Refer to Resume Tips for more information on how to submit a comprehensive résumé. See information on our base pay ranges and salary structure. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

Education

This job does not have an education qualification requirement.

Contacts

• Address OPERATIONS DIVISION Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]