This position serves for the Prosthetics and Sensory Aids (PSAS) at the VA Caribbean Healthcare Systems. You will perform clerical work in support of the care and treatment given to patients, Veterans and their families.

Duties

Major Duties: Processes requests for equipment Maintains electronic files Provides education to the patient and caregiver Scheduling appointments and travel for patients Collect and track data Generates various reports Reviews documentation and correspondence Work Schedule: Monday- Friday, 7:30 AM- 4:00 PM Virtual: This is not a virtual position. Position Description/PD#: Prosthetic Clerk (Office Automation)/PD13051A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/21/2024. Language Proficiency: (1) Must be proficient in spoken and written English. (2) Must be proficient in spoken Spanish. This position requires a typing requirement of 40 words per minute. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Receiving patients; Mailing out requested equipment; Maintains electronic files; Recording and taking inventory of equipment; Collecting and tracking data; Preparing and submitting various reports; Review correspondence and documents for accuracy. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 full years of post-high school education. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond two (2) years of post-high school education (beyond the second year). You will be rated on the following Competencies for this position: ClericalComputer SkillsCritical ThinkingCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The position requires frequent sitting. Standing, bending and walking to use the office equipment required (copiers, Facsimiles, calculators, dedicated computers) and the retrieving and filing of documents. May require lifting of no more than 70 pounds and the handling copier paper or other equipment. Employee may have to walk some distance while directing patients to the proper area for their care. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Caitlin Sprayberry
• Phone: 901-523-8990
• Email: [email protected]