For information on the area or duties of the position contact Christopher M. Amido at [email protected] or at 906-487-7152. Open to the first 50 applicants or until 08/26/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Interns may be eligible for non-competitive conversion to permanent employment.

Duties

Major Duties: As a Pathways Intern, you will perform assignments designed to increase your familiarity with the functions and operations of the National Park Service while applying public contact and customer service, fee collection, and concepts related to the preservation and protection of natural and cultural resources. Specific duties include: (1) Collects entrance and Ranger III ferryfees and issues Interagency and park passes following RM #22 and all applicable management directives. Manages accountable property with appropriate safeguards and security. Manages online payment systems such as pay.gov. (2) Provides directions, information, and orientation regarding services or activities of interest to the public. Serves as a front-line representative greeting customers and answering questions. Educates visitors regarding rules, regulations, and safety concerns to gain compliance. (3) Explain the significance of an area's facility's natural, cultural, historic, or other resources. Assists the public in planning visits to and recommending activities in the area. Respond to mail, email, and telephone information requests; 4) Issues permits for overnight visitors (backpackers, paddlers, boaters) to comply with park rules and regulations. 5) Assists with fee remittance to process RBMS register and pay.gov payments to complete reservation and fee collection processes. Issues refunds following NPS guidance in accordance with RM #22 and all applicable management directives. Area Information: This position will require living in the local area and working at the mainland visitor center in Houghton, Michigan. Houghton is a town of approximately 6,000 residents and houses Michigan Technological University. The University is known for its Engineering and Forestry Program and has an average enrollment of 7,000. The bordering town of Hancock has a residential population of 4,300 and houses Finlandia University with an average enrollment of 400 students. This International University is known for its Art and Design program. Housing is not supplied - the average cost of a one-bedroom facility in the nearby area ranges from $400 to $700 per month.The area houses two hospitals, numerous clinics, three fitness centers, two performing arts centers, numerous eateries and a few major department stores. This is a tourist destination which offers scenic overlooks, bike paths, hiking, backpacking, canoeing, kayaking, and boating opportunities, countless lakes and miles of Lake Superior shoreline.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-08/26/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; and compiling and analyzing information to report. Experience may also include handling, tracking, or depositing monies; using software programs to maintain fees and accountable property; resolving issues that arise and assisting staff with fee issues; and using tools or equipment (e.g., cash registers, credit card machine, etc.) to make sales transactions; ensuring accountability of funds and accurate financial records. You must include hours per week worked.-OR- EDUCATION: Successful completion of at least 4 years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree in any field of study from an accredited college or university. You must include transcripts.-OR-Successful completion of a combination of education and experience as described above. The total must equal at least 100 percent to qualify. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

You will NOT be considered under Pathways unless you provide supporting information from your school. Documentation may be provided in letter format from your academic advisor, school counselor, admission office, etc. to prove enrollment OR it may be provided in the form of several official documents from your school such as a copy of your official transcripts and a copy of your class schedule for next semester. Copies of documents from your school website are acceptable if they contain all relevant information as listed above. Letters from advisors or other school officials must be on school letterhead.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Isle Royale National Park 800 East Lakeshore Drive Houghton, MI 49931 US
• Name: Mark Laver
• Phone: (330) 657-2370 X4
• Email: [email protected]