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Job opening: IT Program Manager (Policy and Plans)

Salary: $130 148 - 169 195 per year
Relocation: YES
City: Miami
Published at: Aug 07 2024
Employment Type: Full-time
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Information Technology Management to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as IT program manager and interoperability and engagement chief, responsible for themission partner environment (MPE) C4/cyber interoperability for one of the seven Department ofDefense joint, combined, geographic combatant commands (CCMD).

Duties

Responsible for developing, coordinating, and maintaining a comprehensive mission partner environment (MPE) strategy to facilitate the command's interoperability objectives. Lead the development of strategic requirements and analysis, future technologies planning and development, as well as the integration of these efforts into a strategic J6/CIO program plan across all planning horizons. Assess the impact of policies, procedures and special projects required to ensure information management is integrated into the overall CCMD policy process in an effective and responsive manner. Advise partner nations on IT architecture and advise the leadership on developing and revising strategies, policies, and directives. Oversee the design, development, and management of IT systems that meet current and future mission requirements and implement new technologies to enhance existing coalition architecture. Oversee the design, development, and management of IT systems that meet current and future mission requirements and implement new technologies to enhance existing coalition architecture. Conduct analysis and prioritization of the CCMD's MPE requirements, infrastructure policy and planning requirements, resource management, and implementation. Analyze complex information data systems/systems requirements and directs/performs the systems analysis and design of information system projects for initial of modified information equipment/systems. Assist in defining program objectives to facilitate mission partner environment (MPE) C4/cyber interoperability with partner nations, interagency mission partners, and commercial industry partners. Responsible for identifying and resolving highly complex contractual problems that cross organizational boundaries and promulgates solutions. Supervise military and government civilian members as required. Ensure that the Equal Opportunity Programs are implemented and operational. Maintains responsibility for the accomplishment of all EEO goals and objectives. Oversees the work of contractors

Requirements

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Must be able to obtain and maintain a Top Secret security clearance which may include access to sensitive compartmented information (SCI).
  • Must be able to pass urinalysis screening for illegal drug use prior to appointment and periodically thereafter according to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program.
  • Must complete the appropriate training and obtain the required certification/recertification as outlined in DoDM 8140.03, Cyberspace Workforce Qualification and Management Program, within 6 months of assignment.
  • This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one year probation to assess your ability to perform supervisory duties is required unless previously completed.
  • This position required the ability to work weekends and nights in response to contingencies and other requirements as directed.
  • This position requires shift work in response to contingencies and other requirements as directed.
  • This position has a Temporary Duty (TDY) or business travel requirement of 30% of the time. Must be able to obtain and maintain a valid U.S. passport.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Information Technology Specialist (Policy and Planning): The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Specialized Experience: One year of specialized experience equivalent to the GS-13 grade level in the Federal service which includes experience in (1) developing or maintaining comprehensive IT strategies or roadmaps to facilitate interoperability objectives, such as by translating business needs into requirements or aligning strategic initiatives with enterprise contracts or partner entities; (2) managing IT systems development, integration, or lifecycle replacement, such by overseeing the design, development, or implementation of new technologies to enhance architecture; (3) developing or promulgating quality assurance plans to ensure consistent implementation of IT policies and procedures in alignment with legislation and directives, such as by assessing the impact of policy changes and providing policy guidance to staff or customers; and (4) supervising employees, such as by planning work priorities, evaluating performance, providing guidance on work and administrative matters, conducting interviews for positions, resolving complaints, or identifying developmental and training needs. You will be evaluated on the basis of your level of competency in the following areas: Applicants must meet all eligibility requirements and minimum qualification requirements prescribed by OPM within 30 days of the closing date of the announcement. Separated Military Members: Resumes will be accepted from members of the Armed Forces who indicate in their applications that they are available for appointment within 120 days of the closing date of this announcement. Military members may be appointed while on terminal/transitional leave, before the effective date of their military retirement/separation. Military Retirees: A retired member of the Armed Forces may not be appointed to a civilian position in DoD (including a non-appropriated fund position) within 180 days after retirement and are subject to the provisions of 5 United States Code 3326 or 5 U.S.C. 5305.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

  • Address SE-W096AA USSOUTHCOM DO NOT MAIL Miami, FL 33172 US
  • Name: Army Applicant Help Desk

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