Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Finance in either Indianapolis, Indiana or Washington, District of Columbia. Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.

Duties

The Communication Specialist provides leadership with advice and assistance in writing and developing communication materials and vehicles to ensure coordination and communication throughout the Agency and to external stakeholders. This position starts at a salary of $72,553.00 (GS-11, Step 1) to $113,047.00 (GS-12, Step 10) with promotion potential to $134,435 (GS-13 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. Typical work responsibilities include: Overseeing, developing, and implementing a process and/or system to respond to tasking requests accurately, effectively, and timely Leading the planning, researching, writing, and editing of internal and external communications products to keep stakeholders informed about Office of Finance (OF) Budget Directorate and Customs and Border Protection (CBP) operations, programs, priorities, initiatives, and financial issues Developing, implementing, and evaluating the effectiveness of OF and CBP communications strategies, materials, and programs that support and promote enhanced engagement with OF and CBP stakeholder communities Conducting quantitative and qualitative analysis of policy, program, and financial issues to ensure that issues and concerns are addressed accurately and tactfully in both internal and external correspondence developed by OF and CBP Analyzing organizational-specific policy issues to identify and to anticipate communication needs and potential reaction from stakeholders, including congressional, non-governmental, and other OF and CBP stakeholder communities

Requirements

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Planning, researching, writing, and editing of internal and external communications products to keep stakeholders informed about an Agency's operations, programs, priorities, initiatives, and financial issues. Overseeing, developing, and implementing a process and/or system to respond to tasking requests accurately, effectively, and timely Identifying changing policies and laws and their effect on initiatives and goals You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Applying communication principles, methods, practices, and techniques, analytical methods, and interpersonal relations practices Using comprehensive knowledge of a wide-range of mission-related laws, policies, regulations, and precedents applicable to the administration of public programs, policies, and practices which impact the organization and applying them in the development of communications products Effectively presenting information to increase understanding among stakeholders with varying levels of comprehension of an Agency's programs, opposing points of view, or erroneous understanding of Agency positions NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 08/13/2024. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described within this announcement. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Finance Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]