Employee will serve as a Secretary (OA) aligned within Surgical Service located at the VA Maine Healthcare System in Togus, ME. Employee will provide a wide array of administrative and project support to the Chief of Surgery, Associate Chief of Surgery, the Health Systems Specialist, and the Specialty and Acute Care Clinic Nurse Manager.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties will include, but may not be limited to the following: Schedules appointments, coordinates meetings, and schedules conferences. Prepares, makes edits, and reviews letters, correspondence and reports for accuracy and completeness. Serves as timekeeper for multidisciplinary and administrative staff. Receives telephone calls and visitors, ascertains nature of call or visit, refers to supervisor or staff member as appropriate. Prepares for meetings to include agendas, distributing meeting notices, tracking attendance, and arrangement for audiovisuals. Attends meetings, takes accurate minutes, and follow up on action items with appropriate staff members independently. Serves as a patient advocate, assisting patient and families' concerns, finding resolution and documentation. Provides administrative support to multi-disciplinary clinical team. Maintains suspense of incoming or outgoing correspondence or material; advises staff member of approaching deadlines and initiates follow-up on overdue matters. Performs other related duties as assigned. Work Schedule: Monday-Friday, 7:30am - 4:00pm Recruitment Incentives: May be Authorized Critical Skills Incentive (CSI): Not Approved

Requirements

Qualifications

TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. AND SPECIALIZED EXPERIENCE: Requires one full year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the Secretary (OA) position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in Federal service. Specialized experience is secretarial or administrative support work to include coordinating and scheduling non-patient appointments, preparing meeting agendas and taking minutes; answering the telephone and taking messages; using automated Microsoft software (Word, Excel, PowerPoint) preparing a variety of correspondence, reports, and other documents and maintaining files and databases. (Resume must clearly support required experience and responses to online questionnaire to receive credit) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailCustomer ServiceInterpersonal SkillsOral Communication IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. PHYSICAL REQUIREMENTS: The work is primarily sedentary considerable computer and keyboard work. The work includes some walking, standing, bending and carrying light items such as books, papers and files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Therefore, it is not necessary to submit transcript(s).

Contacts

• Address Togus VA Medical Center 1 VA Center Augusta, ME 04330 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]