This position is located in the National Weather Service (NWS), Office of the Assistant Chief Information Officer (OACIO), with one vacancy in Silver Spring, MD. This position is also announced under vacancy number NWS-24-12491417-DE, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both.

Duties

As an IT Specialist (OS/CUSTSPT), you will perform the following:

Requirements

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy. SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify for GS-12 level: SPECIALIZED EXPERIENCE: One full year (52 weeks) of specialized experience equivalent to the GS-11 level in the Federal service. Specialized experience MUST include all of the following: Install and maintain software and hardware; Analyze networks and systems and diagnose and recover failed systems; and Provide customer support and troubleshooting to operating/network systems, applications, protocols, and equipment. AND Have IT experience and/or training that demonstrates possession of the following four IT Competencies: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

This job does not have an education qualification requirement.

Contacts

• Address NOAA Office of Human Capital Services (OHCS) 1315 East West Hwy SSMC4 Silver Spring, MD 20910 US
• Name: Applicant Inquiries
• Email: [email protected]