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Are you looking for a PROGRAM SPECIALIST? We suggest you consider a direct vacancy at U.S. Air Force Academy in Air Force Academy. The page displays the terms, salary level, and employer contacts U.S. Air Force Academy person

Job opening: PROGRAM SPECIALIST

Salary: $89 128 - 115 863 per year
Published at: Jul 31 2024
Employment Type: Full-time
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To serve as the program specialist for the U.S. Air Force Academy Directorate of Athletics' Cadet Operations Management Planning Admissions and Support System (COMPASS) function, which supports the personnel and student information system for more than 4,000 students and 320 instructors, coaches, staff members, and supervisors.

Duties

Manages complex operational and tactical processes and addresses a variety of unusual problems, questions, or conditions relative to employment of COMPASS in support of the Directorate of Athletics' related mission activities. Determines requirements, recognizes, and analyzes trends, and provides training, instruction, and orientation services. Performs COMPASS analysis, testing, troubleshooting, and corrects system and application discrepancies. Manages mission knowledge, information, and situational awareness processes and systems for Subject Matter Experts and end users. Performs miscellaneous special projects and staff work.

Requirements

  • Must complete initial online questionnaire and additional assessment(s)
  • U.S. Citizenship is required
  • Males must be registered for Selective Service, see www.sss.gov
  • A Background check is required
  • PCS expenses will NOT be paid
  • This position is subject to provisions of the DoD Priority Placement Program
  • May occasionally require travel away from the normal duty station and travel on military and/or commercial aircraft.
  • Overtime may be required.
  • May have additional duties assigned and/or required to perform other duties in support of extended mission requirements based on the scope of the mission during times of conflict or staffing shortages.
  • May be required to perform escort duties, ID checks, and other duties as required.
  • Disclosure of Political Appointments
  • All federal employees are required to have direct deposit.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience include: (1) knowledge of complex Student Information Systems (SIS) analysis and applications concepts, functions, techniques, and ensure successful integration with existing and anticipated infrastructure and the operational environment; (2) knowledge of SIS application and systems development life cycles, including systems documentation, system requirements and techniques, systems analysis, human resource, information administration, systems integration, and testing; (3) knowledge of a wide range of SIS development and analysis techniques, requirements, methods, sources, and procedures, including familiarity with approaches used by organizations in other agencies, universities and private sector to accomplish a variety of assignments designed to provide organizations with improved business practices; (4) in-depth knowledge of SIS and human resource management systems and applications technology to troubleshoot and identify issues with information sharing and program access, and to measure system performance and/or extend operating system capabilities to support related mission activities. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of Enterprise Resource Planning and Student Information Systems (SIS) related to Higher Education and Program analysis and applications software concepts, functions, techniques, and capabilities sufficient to evaluate new and emerging security methods and principles, the feasibility of proposed new systems and SIS applications, and to design, write, test, debug, and maintain information systems/applications and to ensure successful integration with existing and anticipated infrastructure in the information and student data management environment. 2. Knowledge of governing directives that oversee operational control, management, and dissemination of personnel/human resource data and student information systems access. Ability to effectively communicate via both oral and written means to large and diverse audiences, to include Senior Leadership and staff members. 3. Knowledge of Student Information Systems and applications technology and support principles to isolate, receive, respond to, and ensure complete resolution of problems between multiple systems and programs and to measure system performance and/or extend operating system capabilities to support organizational business processes. 4. Knowledge of information systems management requirements and Student Information Systems software development techniques required in carrying out project assignments of considerable difficulty and with little specificity regarding approach to be followed. 5. Ability to lead teams through project management methods involving system testing, integration, program enhancements and training. 6. Ability to build and maintain complex end user training modules, lesson plans, briefings and provide advanced end user training sessions to a wide range of end users via both in-person and virtual training venues. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

  • Address USAF Academy 5136 Eagle Drive USAF Academy, CO 80840 US
  • Name: Total Force Service Center
  • Phone: 1-800-525-0102
  • Email: [email protected]

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