Over 1 Million Paying Vacancies Available. Discover Your Dream Vacancy with Us!

Are you looking for a IT Specialist (Customer Support & Data Management)? We suggest you consider a direct vacancy at U.S. Army Forces Command in Fort Irwin. The page displays the terms, salary level, and employer contacts U.S. Army Forces Command person

Job opening: IT Specialist (Customer Support & Data Management)

Salary: $69 729 - 109 673 per year
Relocation: YES
Published at: Jul 30 2024
Employment Type: Full-time
About the Position: This Position is with USA FORSCOM, NATIONAL TRAINING CENTER, 916TH SPT BDE, S6/SASMO SECTIONFORT IRWIN, CA.

Duties

Receive and test DA Software, Interim and Emergency Change Packages, Communications Software and other automation programs that automate the maintenance, supply, and transportation operations for the NTC and Fort Irwin Perform Software conversion, hardware fielding and continuous support; research and resolves hardware, software, and applications program problems. Monitor systems to determine their efficiency in meeting established information requirements. Serve as the ADP Information System Security Officer (IASO) and Information Management Officer (IMO) of assigned areas of responsibility.

Requirements

  • Incumbent may be required to complete 1-year probationary period.
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Secret clearance is required.
  • Temporary duty up to 10% of the time.
  • Incumbent may be required to work overtime, and other than normal duty hours which may include evenings, weekends and/or holidays.
  • Incumbent will perform duties of an Information Technology Level II (IT-II). Failure to meet the security requirements of the position will be grounds for removal from the position.
  • Incumbent (or Selectee) is required to satisfactorily complete the appropriate training, obtain it within 180 days of appointment to this position.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience GS-9: Have one year of specialized experience equivalent to the GS-07 grade level in the Federal service which includes the following. Work on resolving customer issues with computer an related issues. Work on and learn about Information Technology automation systems, software, hardware installation or troubleshooting, and Data Management programs. I also have Information Technology related experience demonstrating each of the four competencies listed below: 1) Attention to Detail - Identify and analyze factors and conditions to recognize and apply an understanding of interrelationships among different information technology functions and activities. 2) Customer Service - Set up or troubleshoot automation and communications equipment. 3) Oral Communication - Exchange information, solve problems, coordinate work efforts and provide advice to personnel on automation and communication matters. 4) Problem solving - Troubleshoots internal and external devices to include hardware, software, and network communication difficulties. OR Have a master's or equivalent graduate degree; OR 2 full years of progressively higher level graduate education leading to such a degree in a field of study applicable to the duties of this position. (NOTE: You must attach a copy of your transcripts for verification). OR Have the specialized experience as described in A, but less than one year; and I have at least two years of graduate education as described in B, but less than the required three years. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.). (Note: You must attach a copy of your transcripts.) Specialized Experience GS-11: Have one year of specialized experience equivalent to the GS-9 grade level in the Federal service which includes the following. Provide technical advice and assistance to users in utilizing automated systems and the associated automated equipment or systems. Serve as the first line technical expert on the maintenance and troubleshooting of hardware and software problems for workstations, printers, etc. Manages the operations of an electronic records system for date and is familiar with overall operations. Studies, systems, and analyzes requirements for data management systems looking for issues, provide assistance or implement new software or systems. I also have Information Technology related experience demonstrating each of the four competencies listed below: 1) Attention to Detail - Identify and analyze factors and conditions to recognize and apply an understanding of interrelationships among different information technology functions and activities. 2) Customer Service - Set up or troubleshoot automation and communications equipment. 3) Oral Communication - Exchange information, solve problems, coordinate work efforts and provide advice to personnel on automation and communication matters. 4) Problem solving - Troubleshoots internal and external devices to include hardware, software, and network communication difficulties. OR Have a PH.D or equivalent doctoral degree or (3) full years of progressively higher level graduate education leading to such a degree, or completion of all requirements for an LL.B or J.D. degree from an accredited college or university that directly applies to the work being performed (Note: You must attach a copy of your transcripts) OR Have the specialized experience as described in A, but less than one year; and I have at least two years of graduate education as described in B, but less than the required three years. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.). (Note: You must attach a copy of your transcripts.) You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementApplies Technology to TasksComputersConfiguration Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-7 for the GS-9 position and GS-9 for the GS-11 position).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

  • Address ET-APF-W6F7AA THEATER SUPPORT COMMAND DO NOT MAIL Fort Irwin, CA 92310 US
  • Name: Army Applicant Help Desk

Map

Similar vacancies

Information Technology Specialist (Policy and Planning) Aug 09 2023
$95 905 - 124 677

As Information Assurance Manager, enforce Federal Information Security management controls across garrison activities who maintain or operate IMCOM command systems. ...

IT Specialist (Policy and Planning) Aug 16 2023
$95 905 - 124 677

As Information Assurance Manager, enforce Federal Information Security management controls across garrison activities who maintain or operate IMCOM command systems. ...

IT SPECIALIST (CUSTSPT) Nov 05 2024
$84 366 - 115 297

Serves as an initial point of contact for resolving customer questions or problems. Creates, modifies and deletes Active Directory Computer User Objects in ...

Information Technology Specialist (Network) Jan 19 2024
$84 366 - 109 673

Ensures the Installation Campus Area Network (ICAN) is able to provide a wide range of services that are vital to the accomplishment of mission requirements. ...

Information Technology Specialist (Network) Dec 05 2023
$80 015 - 104 016

Ensures the Installation Campus Area Network (ICAN) is able to provide a wide range of services that are vital to the accomplishment of mission requirements. ...