This position is located in the Small Business Administration, Office of Capital Access in Washington, DC or Herndon, VA. The incumbent is responsible for planning and implementing all phases of the Quality Control Program for one of the Centers, as assigned by the OC manager.

Duties

As a Quality Control Specialist, you will perform the following duties:

Requirements

• You must be a U.S. Citizen.
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.
• You may be required to serve a one year supervisory probationary period.
• This is not a (drug) testing designated position (TDP).
• This is a non-bargaining unit position.

Qualifications

GS-13: One year of specialized experience (equivalent to the GS-12 grade level in the Federal service) obtained in either the private or public sector such as performing in-depth analysis of obligor's financial statements and earning potential of a variety of business enterprises to make recommendation for residential and commercial/business loan applications or servicing/liquidations actions, including a thorough working knowledge of a variety of collateral, business type, loan program and general economic conditions. Incumbent must also have experience develop and providing feedback or corrective action recommendations to others regarding financial services transactions. This experience must be reflected in your resume. Serves as a Quality Control Specialist with technical subject-matter expertise in conducting performance audits of work completed by Loan Center personnel assigned to various departments, including commercial loan processing, servicing, resolution, and guaranty purchase, as well as disaster loan servicing and resolution. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Series, 1101b Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. All qualification requirements must be met by 11:59 pm (Eastern Time) on 08/12/2024.

Education

Education may not be substituted for experience for this position.

Serves as a Quality Control Specialist with technical subject-matter expertise in conducting performance audits of work completed by Loan Center personnel assigned to various departments, including commercial loan processing, servicing, resolution, and guaranty purchase, as well as disaster loan servicing and resolution.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address Office of Capital Access 409 3rd Street SW Suite 8200 Washington, DC 20416 US
• Name: Aquila Bernard
• Email: [email protected]