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Duties

WHAT IS THE COMMUNICATION AND LIAISONDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Communication and Liaison Tax, Outreach, Partnership and Education The following are the duties of this position at the full working level. Works directly with the Business Operating Division/Function Executives on highly sensitive issues dealing with labor relations impacts to employees, prior to public communication or release of information. Must be able to work confidentially with these executives. Works directly with the Business Operating Division/Function or the assigned area Executives, and their staffs, to develop the Business Operating Division/Function policies in a communicable format. Has input to, and revises policies issued to ensure their clarity and understandability. Plans, directs and executes national communication activities to convey complex information to the Business Operating Division/Function employees and to all IRS employees, through National C&L Internal Communication, concerning the Business Operating Division/Function programs, responsibilities, and activities, in coordination with National Business Operating Division/Function Communications Policy & Programs, as appropriate. Establishes and maintains effective working relationships with internal and external stakeholders through National Communications & Liaison (C&L) Media Relations, field offices, other Operating Divisions, and the Business Operating Division/Function employees at all levels. Responds to information requests in written and oral form from the news media through National Communications & Liaison (C&L) Media Relations and specialized and general public on the Business Operating Division/Function program and International operations. Responses may require detailed explanations of the organization's activities or performance in a particular situation.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience must be sufficient to demonstrate: communication principles, methods, practices and techniques; analytical methods and interpersonal practices; In depth knowledge of marketing principles, skills, methods and techniques to plan, coordinate and execute marketing programs; principles and methods of written and oral communication such as establishing and maintaining effective internal and external relationships, making oral presentations, producing written products; ability to evaluate media choices to determine those most effective to meet marketing objectives; apply analytical and evaluative methods and techniques to shape program development and evaluate marketing program effectiveness. Examples of specialized experience include experience that demonstrates planning, developing, coordinating and implementing a comprehensive internal communications program that required knowledge of a wide range of communication requirements and techniques. This knowledge is generally demonstrated by assignments where you analyzed a number of alternative approaches in the process of advising management concerning major aspects of the internal communications program. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address CL - Tax Outreach Partnership and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]